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Customer Ratings & Reviews

Your price for this item is $919.99

Customer reviews

Rating 4.8 out of 5 stars with 1165 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S10+’s camera quality, battery life, and screen size, with many praising its ease of use and ample storage. Positive feedback also highlights the phone's performance and design. However, some users expressed dissatisfaction with the lack of a notification light and found the Bixby feature to be bothersome. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,165 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far only problems is getting my AT&T set up done..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the market today. Superior to iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still getting use to all new features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know new phone... had a G6 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better phones that I have purchased.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chris, thanks for taking the time to review this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all it can do but so far it's a great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. So far the best of the galaxy s phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this phone. Had iphones for many years and switched to this 5 months ago. I had issues when I first purchased it in getting some things set up, but it seemed to go smoothly for the most part after that. Then, it quit allowing me to send texts to one contact (not blocked, they can text me, they can receive voice texts through "hey google", etc, we've tried and checked everything). Went to the AT&T store twice, Best Buy (and talked to the Samsung rep), had it serviced twice remotely with Samsung. We had it working again for a week when it randomly stopped again. Today, we had to do a factory reset. The phone is not restoring data as it should, keeps giving me failed messages. I absolutely will never purchase another Samsung phone again. Also, the screen scratches easily. I attempted to purchase a screen protector at 2 different stores when I first purchased the phone, and both times a Best Buy associate told me not to because it did not need it. I highly recommend getting one anyway! Now my screen has a lot of scratches just from daily use and in and out of my pocket/purse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there customer, we apologize that this has been a less than ideal experience. We know how frustrating it can be when expectations don't quite meet. You are a valued customer and your experience matters to us. Your feedback helps us to understand where we can take steps to improve our product. We appreciate you taking the time to leave this review. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best phone in the market today.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in the market today. Superior to iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone but I wish the battery can last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone..love it!! The phone is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up did not take long works well >>>>>>>>>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded hubbies phone and he loves the new galaxy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. So many features. So easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything except drive my car lol :) I'm in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift 4 my grandaughter thanks.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Appliances, thank you for giving the gift of Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone is completely smart is not heavy it’s nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone it great easy to use I love it I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, preferred over the Samsung Note 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Previous cell earlier version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning and testing phone out. Love charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone. Mail back the old phone is confusing

    I would recommend this to a friend