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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.8 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the ample screen size and the phone's overall performance. However, some users experienced issues with the fingerprint reader. The price point was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 673 reviews
  • Rated 5 out of 5 stars

    Samsung put out a solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an example of what upgraded phones should be. Its night and day over and previous generations in terms of speed, looks, feel and the intuitive features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not thrilled with my switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone 6 to this phone to take advantage of a BOGO deal with my husband who is a diehard Samsung fan (he upgraded from an S5). Neither of us are loving this phone a month into using. Camera quality is great, but we both have trouble with getting consistent notifications with missed calls and texts, which is a big deal when you use the phone for business. And despite messing with the settings and trying to optimize battery life, mine is consistently poorer than his (down to 50% or less by midday with only average usage on my part) while he uses his constantly and charges every other day. I was getting similar battery life from my 4+ year old iPhone. I'm sure there are many great features I haven't gotten around to yet, but I'm wishing I'd stuck with my apple product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone, great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is terrific. my only complaint is that when I text, it does not bring up just the mobile number for someone so if I don't know their mobile number specifically I need to go back and go to contacts and look up the person and find their mobile number so I know which number to use when I text. with my old Samsung S4 this was never an issue. it defaulted to only mobile numbers and this S10 does not do that. and nobody can figure out how to make it default to only the mobile numbers when texting?! this is extremely annoying and does tick me off to be honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone! Way better than the S9. I love the camera over all the features are amazing and it comes with it's own screen protector already on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to set up for use. I love the feature that keeps the phone from pocket dialing. It is very easy to read my emails, texts, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an excellent piece of work, with a beautiful screen and features. The hole-punch camera is unique and preferable over some of the other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd times a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung phone and it does not disappoint. My favorite improvement is the extended battery life which I enjoy every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, with a great camera. upgraded from a samsung 7 and it works awesome. just wish there were more cases available for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clearness of my pictures . Only thing I don't like is the charging cord is not a regular android cord used for my other android phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade and this was the perfect phone to upgrade to. Fast and powerful. Beautiful design. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the phone and the many features. I find it to be better than any I-Phone out there as far as features and performance. Blows them all away.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for your feedback Mark. We appreciate you as a customer. Thanks for choosing Samsung. ^Monique Samsung

  • Rated 5 out of 5 stars

    great phone and camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from s6 camera is much better, still learning more about camera every day, amazing, have only had it for a few days. love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! Battery life is a huge upgrade from my s8. And love the new options for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from S8. didn't need the size of the plus, so this was an affordable phone with sale from Best Buy only! takes great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone who likes big screens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size/resolution of this phone. Size of phone is just right, and you can customize it any way you'd like with Good Lock 2019.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upgrade from s8?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my s8 but cracked it and the screen strated messing up. Purchased the s10, uhhh it's okay. At first It seemed like the phone was working slow, still does sometimes to me. Overall I like the camera quality, the set up, and appearance of the phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kayla, thank you for sharing your experience! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001605/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be my favorite phone of all time. Having been an iphone user in the past, and trading in my s8+ for the S10, I made the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new phone with so many features, to many to list hear. The new 5G band seems to work well. Really like the black-out feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, more features than I know what to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional phone, easy to learn and use.. Great upgrade from a s6 edge. Don't know how people use Apple compared to samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tnt37, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone awesome cameras. Super slow mo is really fun. Got it on sale but was still a little expensive was the only bad thing.

    I would recommend this to a friend