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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,709 reviews
  • Rated 4 out of 5 stars

    Samsung keeping it solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We became a Samsung smart phone family years ago. Almost every phone upgrade for years has been a galaxy, or galaxy note, and we haven't found anything worthy to break that cycle for. The prism blue is a beautiful color, and my wife and mother in law both chose this color. The never pick the same color! Sleek and smooth, it feels great in your hands. The features are deep, and I'd you want to maximize the capabilities, you'll need to sit down and take some time to customize it to your needs. Sling that takes it from a great device, to an amazing device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the Samsung S7. Much faster, better screen and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The memory is awesome. Edge side bar is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Easy to use. Great camera with awesome settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life. wonderful camera. amazing super slow motion video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and easy to use. Good upgrade from s7 edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen. Easy to use. Good price. Nice bright screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, Great graphics for games I play to pass the time, Great camera (more cameras then I really know how to use still ), etc. My only problem is that the edge notifications dont work with facebook messenger... (instead of the blinking light on the old phones for notification it gets edge graphics which as super awesome) and considering I really only use FB messenger to talk to people anymore it's useless to me and therefore a huge disappointment. As for the staff at Best Buy where I got it, 5stars! Super helpful and nice!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Renee, it is always great to hear from a loyal Samsung customer. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones great camera tons of features amazing battery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Trish. I am so glad that you are liking your Samsung Galaxy S10. Thank you for your feedback and being a great customer. ^Monique Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera! Very nice amount of memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy S7, so this was quite a leap in functions for me. I don't trade in my phone often as some do because I just get used to how my phone works, so it has to be worth it for me to switch. I really love this phone. I have had it a while, and while I do keep it in a case, it still is a pretty durable phone after dropping several times, getting it wet, dropped on rocks and mud outside. It will probably be another 3 years before I part with this one. I just wish they weren't so expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung's best galaxy launch since.... ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter which carrier you use, the Galaxy S10 has it ALL. I would give it all 5 stars except 1) I'm waiting for samsung to tweak it a bit with upcoming software updates, and 2) I'm miffed that samsung made an uneccesary change to the port -- it now requires a special new charging cable - meaning all of the micro USB cables I own are now obsolete (for my phone) & I had to buy all new "special" ones for the S 10. The new technology could've still worked with the micro USB size cables, but nope, samsung had to pull an Apple move on that. Other than those 2 minor issues, get ready for one heckuva phone. (Best Buy should offer in-store Galaxy S 10 set-up courses because this one is unlike ALL of its predecessors. But once you're set-up... WOW!) PS... We got THREE of them for the family during one of Best Buy's fabulous promos. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is perfect, with a lot storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect, great speed and a ton of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, especially the cameras. Sleek and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed and battery life compared to other Galaxy devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Amazing screen graphics. Quality camera for pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this phone after upgrading from the Galaxy 8. Quick speed and easy move through screens and apps. I had hoped it would hold a charge for a full day, but I do use my phone for music and gaming, so I understand why it doesn't. I am a huge fan of Galaxy phones and this one is no different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful. I was new to a Smart phone for only 2 years before getting this and started on the low end (Samsung Galaxy J3 Eclipse) just to become familiar. I am so glad I did as it gave me a far better appreciation for this phone. So many options and picture taking is fabulous! I never have enjoyed a phone as much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and high quality and big screen display battery long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone! Quick, sleek, and works well.

    I would recommend this to a friend