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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,709 reviews
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung phone family. This was purchased as a Christmas present for my wife and has been exceptional. It was easy to transfer everything from her old phone to the new one. The phone was easy to set up for her and begin using. Great phone all around. The camera is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Galaxy S8. Like that the screen is not as curved as previous models so I won't be fighting with curved screen protectors anymore which sometimes affected touch sensitivity. It came with one pre-installed which was nice. I love that Samsung changed the fingerprint sensor from back of phone to front on the screen itself. Before, the sensor was located near the camera lens so you always got a warning when you would take photos that your lens was dirty or smudged (of course it was, since your fingerprints were all over it! Lol) Also LOVE that I can now charge my Galaxy smart watch via the back of my phone with Wireless Power Share when I travel and forget my watch charger. This is my 3rd Samsung phone and I prefer them over the IPhone as the androids do so much more. If you are looking for simplicity, get an IPhone but if you want customization, get the Galaxy S10. I downgraded the value as I think ALL smartphones are grossly overpriced. I mean really, a grand for a Galaxy or an IPhone? I guess we are paying for all that new technology!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the review, Jojumo! Good to know you like the features on this device. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone so far. Still learning the many features and capabilities. Very fast and responsive. Camera quality isn't bad. Purchased the phone for my mother to replace an old Droid Turbo. So far, so good. As long as the durability is good in the long run, it should be a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new S10. Traded in my S9 (which I loved too) on it. Great deal through Best Buy and I couldn't pass it up. Majority of all the options work just like my S9. Camera is even better in low light and I thought my S9 did a good job. Pretty much the same size as my prior phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungS10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting things set up. Love that the phone stays charged all day. Dont have to worryabout carrying a charger with me for fear of needing a charge. Z lot if updates I am still getting through. Phone is lighter than my old phone. Firs nicely in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came free as upgrade for my wife

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a blue one, and they were running a deal that allowed my wife to upgrade for free and not have to pay to get this phone. It's not just a white color, it changes color depending on the angle you view it from. Like a pearl with rainbow change holographic hue. Works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JasonP, we are happy to hear that you and your wife are enjoying this phone! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Wish Camera Was Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung Galaxy S series phone throughout the years. I keep each two years and then upgrade. In general I love these phones and would highly recommend them. This recent purchase is an S10. I love the size as even with a thin case on it I can fit it into a small crossbody purse and dance the night away! The only thing I don't like is that the camera doesn't focus well on closeups. I need to check to see if there is something I can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bit of a wait to get the phone set up. Good thing I had the best buy team help with that. Overall enjoy the phone. A little smaller than my old one, so I'm glad I didnt buy the s10e. The cameras take wonderful pictures. Still learning how to get the hang of the panorama camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this phone a lot?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the S10 and have been very happy so far. One of the best things about it is the battery seems to be very strong. Some of of the things I liked about my S7 are still there but Samsung has clearly upgraded the capabilities. Really enjoying the phone so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello jayman, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good phone, easy to use after a short learning cur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use. I had some trouble learning how to use the phone as I was switching from and iPhone. I had to learn to "swipe" vs "tap" which I was used to. It also took some time to figure out how to clear notifications. But seems to be going OK now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NewRetire, we're happy to hear that you're enjoying this phone! Welcome to the Samsung experience. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Smooth phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and it is easy to use. The functions on these phone make it a great performer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very great quality phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a very great quality phone, got this upgrade since my last phone keeps disconnecting from the internet. not sure i really like the curved screen, keep accidentally swiping-off from the app i have opened, but with the protector case on, it's not a problem any more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Disappoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love the Samsung Galaxy S10! The upgrade from the 8 to the 10 was a smooth transition and I appreciate all of the product improvements as well as the amazing camera. In fact have now converted another family member to make the switch to Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture quality, phone calls are clear, and no problems with connections. I have very basic use for my phone, so I don't need something special. I did switch to this from another phone from a fruit named company. I can say I enjoy this phone much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time for an upgrade but could not afford the latest and greatest so I went for the next level down which is the Galaxy S10. Definitely more affordable than the S20 but it has all the features i need and then some. Feel really good about my decision!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ryan, we are glad that you are enjoying all the great features! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Been great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Samsung loyal (phones, tablets, Chromebook) so this was the logical choice. Best Buy employees did a wonderfully seamless job in the transfer from old to new. My old Samsung still worked great, if a little slow compared to new models. But I will keep it as a spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a new Samsung phone every 2 years or so. Each time the camera gets a little bit better. Not this time. This phone camera is in a league of it's own!!! Can't wait to use it on vacation this summer. Thanks Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Samsung phone - great Black Friday price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone for my daughter - she had a Galaxy S6 that was working fine but the Black Friday prices were too hard to resist since she is a little tough on her phones. It looks amazing and no problems with voice, wifi, or speed. happy with the purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello elaine, we are happy to hear that your daughter is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Worth The Switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being an LG devote for some time, I finally switched to the S10. Compared to my now aged LG G6, this phone has had excellent battery life. The phone is responsive and works well, I do not have delays and slow performance that I was accustomed to with my G6.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello mnBison, welcome to the Samsung experience! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent Phone and Great Pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was in need of an upgrade from her Galaxy S7 and this phone was the perfect upgrade! She loves it, especially the great photos that it takes. We would definitely recommend this phone to anyone looking to upgrade. It was on sale for $300 off, which helped as well!

    I would recommend this to a friend