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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,709 reviews
  • Rated 4 out of 5 stars

    Would have preferred an updated S8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three Galaxy S series so far so it just made sense to upgrade to this one next. I've droppd my S8 many times over two years with no nicks. Somehow I got a scratch on my screen on the S10 in less than a week. It's not even a line crack, it looks like a piece of plastic on my screen and I keep trying to wipe it away. I also don't like how the pulldown menu light remains bright even if I have the screen set to dark. A few other minor complaints that make me wish they made a Super S8 or such instead of this S10. But I'm not an iPhone fan so Galaxy S it will be.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello cluelessnewbie, thank you for sharing your experience. We value your feedback and appreciate you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great overall device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest and greatest. Fast, solid build and does what you need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Galaxy S 8s for Christmas... what a difference!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got what I paid for!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use, the best phone to learn how to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth Samsung Galaxy phone, but I am not impressed with the S10. I was very excited about this phone, but it is disappointing. I have a 2012 vehicle and the bluetooth on this phone no longer connects with the bluetooth in my car. I never had an issue with my previous phone, but Samsung claims that the bluetooth is so new on the phone that now it will not work with older versions of bluetooth. I find this extremely frustrating. Upgrading phones should make things easier, not more difficult. I tried multiple bluetooth finder third party apps, as suggested by Samsung, but none of them will connect my phone with my car. None of the other features on the S10 are exciting enough to make up for this inconvenience. I wish I would have not upgraded.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We would like to thank you for providing this detailed feedback, Tinkerbell. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a samsung s8. So easy to use. Great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the s9 just wanted to upgrade, glad I did nice phone very fast.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bnosa, we are so proud to make your life a little easier! Thank you for being the best part of Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    really wanted to upgrade my 8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so much better than my 8 and I'm so glad I upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son, he had an iPhone and he likes this much better

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lisa, we are happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone really nice features delivery was a little slow but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a charge. Has a very clear screen. Does not drop calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Galaxy ever! Great battery management, and the camera is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Top of The Line But of course expencive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phones always have better resolution with pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old S6. Very user friendly. Fast, clear, versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the little woman loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable battery life excellent camera and clear, color rich display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I upgraded from s8. It is faster and more clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 7 to a 10 and its been nice to use for ubering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far a great phone. love the 4k screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far a great phone. love the 4k screen. nice features. camera awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get use to it, it's great. Service was very good.

    I would recommend this to a friend