Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,000.00
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,709 reviews
  • Rated 4 out of 5 stars

    Would be Excellent if it had video calling

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting use to it, but it seems to be very good. I am disappointed that the video calling on my S-9 is not on the S-10. I know Video Calls can still be made, but not without inviting each contact to "Duo". I also miss the invisible "home button" at the bottom of the screen. It also doesn't pay any attention to the display time-out setting, it goes dark in 30 seconds sometimes and 5 seconds the next time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had high hopes, but am disappointed in this phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about 5 months now and although It is good phone overall, it just continues to disappoint me which is sad because I upgraded from a galaxy s5 which was a great phone (until it couldn't keep up) Software: upgrading to android 10 made the phone worse - weather widget no longer works properly, layout of power settings menu and power management options is worse. Bixby can be handy for automating phone settings but doesn't really prove useful in daily life - google assistant is far superior. Battery life: Battery life has degraded dramatically in 5 months and I exercise care in charging/discharging - the phone will get me though the day with light use but with heavy use it will definitely need a charge to get through the day. Screen: I hate the curved screen and the fragile glass back that requires the phone be used with a case which defeats the purpose of making a pretty back, plus it collects so many fingerprints. The fingerprint reader is useless and constantly fails to detect my fingerprint - I have to use a PIN instead. Camera: low light photos are artificially too bright. The wide angle lens camera distorts images too much to be useful, even with ultra wide correction turned on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an S7 with the S10. Have only had it about a month. This is a good phone. Good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from galaxy s8. Picture quality and speed of phone is way faster than my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I have previously owned a Galaxy S3 and S7 and have been very happy with my phones. I wanted to stay with Samsung phones because they are very easy to use. My new phone was very easy to set up. I love all the new improved features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GrandmaJoan, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great upgrade from the S7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the S7. Super easy to use and set up. Photo quality is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced samsung 8. Its an upgrade except for battery power. Thats no better than 8. I originally wanted 10e but Best Buy had none and no idea when they would because of Covid. Customer service was great. I wouldn't but a cell phone elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new S10!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal upgrade over my S7. I had a mishap dropping my brand NEW phone within the 1st 24hrs of owing it, and I'm thrilled to say the 6 gen Gorrilla glass held true to its claim. Thank you Samsung for continuing to provide the best technology in screen durability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the S8+, it was a good time for upgrade. Need to confess, those noch and camera hole on all new phones aren't nice looking in my opinion, but after a week, your brain stops seeing it. The phone is just great, fast and the camera really feel a nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Galaxy S10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price on this phone to be picked up at the store. Very easy pickup. We had a problem getting it all set up but the staff was eager to help and were successful. This was much easier than dealing with Verizon at the store! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-Galaxy S10 is a great mobile device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my husband when he was unavailable to go and make the purchase. We transferred the data from his old phone to the new one ourselves. My husband is very happy with the device and appreciates all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera...louder volumn

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly Does seem like I have to restart phone once a day, not had it quite a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Phone on Market Samsung - Galaxy S10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy S10 is the best Android cell phone on the market. Although the features difference between the S9 and S10 or minor, the price point of the S10 which was the selling point for me since I was upgrading from the Samsung S8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I just wish it came with a manual. I have not had time to really figure it out, but because I had a Samsung Galaxy before, I know the basics. I think once I really figure out all the features, I will love it even more!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KathyP058, thank you for bringing this to our attention! Here is a link (https://www.samsung.com/us/support/owners/product/galaxy-s10-verizon) to where you can download the user manual for this device. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. From the call quality, camera, display, etc. What's not to like?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and would have given it a 5 star if the price had been more reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from the s9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a s9 and this phone is better in almost every way. With the addition of the in display fingerprint scanner there is no longer a haptic home button, so take note of that if you're considering it. They don't advertise that part of things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone I have had it freeze on me a couple times but other than that its awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smart phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first cell phone so I am still learning a lot about it. It is so easy to use, however, I have found that my clumbsy thumbs are not capable of typing. Have found slow success with my index finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product that performs well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a slow learner, tech is not my thing, but I think I'm picking up on things as I go. Must add that the sales rep was very patient with me answering all questions, he was very knowledgeable making this purchase an easy experience.

    I would recommend this to a friend