Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,000.00
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,709 reviews
  • Rated 5 out of 5 stars

    The most helpful store clerks!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung s10 and am very satisfied with the look and feel of it. It's only been a week but am glad I chose this upgrade. The salespeople transferred everything over for me. The whole experience was welcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I upgrade our phones every couple of years and we both cant be happier with our Galaxy S10's. We came from S7 and the S5 before that and both think that this S10 is the best we have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price I could find was at Best Buy. What sold me was the salesman, H. He listened to ME. and he HEARD me. Took the time to guide this old guy who is not tech savvy. Best Buy & Samsung, Perfect Together !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm not into IPhones, so this is awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I didn't like about the Galaxy was that it doesn't have a great platform for my music, but now i mostly listen to music online and it isn't a problem. Will definitely stay within the Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Galaxy S10. It is the best. So easy to use and gorgeous. Also very durable. I have dropped it twice, once with case, once without and it survived. So happy with my purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality, styling and functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgraded version of the Samsung Galaxy. The improved functionality of the operating system and added features are welcomed improvements. If there were a downside, it would be the discontinued led notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to Replace my S8

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Galaxy. Previously had the S5 & S8. I dropped the S8 and the screen cracked. I stopped at Best Buy a few hours later and got lucky with a promotion/sale price. Got the S10 for half off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone we love it. arrived promptly with little issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello galaxoid, we are glad that you are enjoying this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    love the camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung S10 -- the 3 phones are awesome! Such great quality! Lots of new features that my old one didn't have. Still getting used to the fingerprint option - it's pretty sensitive. Overall love the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    recomend phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with both phone features and camera, updated from S8

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, dietitian! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    The best so far!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded frlm s7edge. Cameras sre unbelievable. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble with the set-up and had to make a return to Best Buy. Glad to say we are getting along just fine now. I would definitely recommend it. It actually comes with a screen cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a S7. Happy I did. I love the new type c connector. Easier to charge now at night when it’s dark. Phone works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone as upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use but could come with more instructions in the packaging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Samsung Phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, perfect thinness even with cover on. Don't love the curved edges as a pain to put on the screen protector and seems to lift more often than my prev phones. Otherwise I think this phone is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. However, I also said this about my s9 when I first got it, then a year later it stopped charging. So far so good. Love the expanded storage and it being water proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Reliable Phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a new phone in a while. Was torn between this and iphone. Happy i went with Samsung as accessories are way cheaper. Great deal from Best Buy and rep explained specs perfectly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BestBuyUser, that is great to hear! Welcome to the Samsung family. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone. Some minor glitches, like my lock screen randomly turning on and off and a few other things that rarely happen that just require a restart. I also wish there was no bixby button and that the volume buttons were on the same side as the power button to avoid accidental volume changes when squeezing to power off.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jayzore, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001473/) to an article that will help you troubleshoot the screen. This link (https://www.samsung.com/us/support/answer/ANS00080449/) will take you to an article that will show you how to stop using Bixby. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    very nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone just a little over a week now, the more I use it the better I like it. I find the learning curve isn't too bad at all. they have really made it very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a lost phone. Best Buy associate helped me decide on the S10. They had a good price on the phone and helped set it up. I am very happy with both the phone and the service Best Buy provided.

    I would recommend this to a friend