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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,709 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my son. He is extremely pleased with its capabilities and function. The service I received from Best Buy staff was exceptional.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello mnash495, we're so happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Nice upgrade all around but the batter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this phone was worth the upgrade from the S8. The battery life, though is not as good as the S8. Seems like I need to charge after only an hour of use. Best buy gave me a much better price on it compared to what Verizon is offering their current customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use. As with most of the new phones their prices are very high for a phone computer but thats life I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace my galaxy s8, great improvement from my old phone. A lot of great camera features, bright screen and super fast charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Cell, 2nd phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second phone we purchased at the same time, all comments made for that phone applies to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Online purchase was easy to follow. The price was the best listed when doing a comparison. Helpful assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new Mobile Phone by Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this S10 by Samsung. It is thin, sleek, has many great new features, and has the best clarity of any of my previous cell phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wen trough hell and high water to get this phone, I have loved all my Samsung phones and so far this one is my favorite. My opinion much better phone deal for a verizon customer than the s20 which verizon dumb down compared to ATT model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S10 is a fantastic cell phone. The cameras have lots of options and the phone settings can be altered in any way imaginable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GISTechRep, thank you for taking time out of your busy day to leave feedback on this phone! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    could have been so much better but Samsung way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up, not clear on how to set some things. It has a mind of iits own, things appear on screen that l didn't seek. Maybe next time I'll try an apple. Photo is great if you can figure out how to do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about a Samsung phone I just love... so far no disappointments or complaints! Thanks Best Buy in Panama City, FL for always being so helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone. Annoying feature changes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got used to the finger print scanner in the back which worked perfect on my s8. Now the screen is the scanner and only works half the time. The lock button is now where the Bixby button was. No buttons on the right. Just happy Bixby doesn't have it's own button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal and support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone amazing support from best buy reccomend always getting your phone from best buy for best deal and best support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefer over iPhone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Samsung androids for over ten years, although iPhone are good, can't seem to change from android...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for a Galaxy S8. Went with this even though 5G is the new hype. However, there is no 5G anywhere near us and probably won't be in the near future. Therefore, the price difference helped make the decision to forgo the 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I've had this since July 2020 and have had no problems, Samsung makes a great phone you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it's a great phone, but in addition this was the best service we have received in upgrading a phone. Fast and efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well designed and well beyond my capability I got a great deal on it and I will probably never use half of the phone's potential

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this phone. The exceptions are I'm not a fan of no led indicator to show missed notifications. The fingerprint sensor doesn't work as well as the s8. It's a bit finicky

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dmicheal, thank you for sharing your experience! We value your feedback. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01200322/) to an article that will help you troubleshoot the fingerprint recognition. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Cell Phone Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was friendly knowledgeable, of cell phone products and helps us pick the best phone for our needs.

    I would recommend this to a friend