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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,709 reviews
  • Rated 5 out of 5 stars

    Like!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing all the necessary research, I got this to replace my s7. All is as promised, and the transfer went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a pretty good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints so far, but have not had it very long yet. still getting used to all of the "updates" from my old phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Galaxy phones since the 4. I upgrade every 2-3 years. I like the brand and the phone. The only thing I do not like on the 10 is that the previous phones had a blue light which showed when there was a new message, and the new phone does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone and front camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Facial recognition is so fast I cant use the new in display finger print display. I would definitely recommend this phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking a moment to leave an awesome review, Galaxyhapp6! I understand how valuable time is, and it says a lot that you would spend a little of yours to tell us what you love about your Galaxy S10. ^Kayla Samsung

  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been a very nice piece from samsung i only buy these cause i dont like to learn a different phone, i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung Galaxy S10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great promo during Cyber Monday made it a deal hard to pass up. Still learning all the ins and oh its but love the phone /camera so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a replacement phone and not sure of Samsung. Turns out it is a quality packed android phone that we enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because my phone was very old. I was glad to replace it with the latest one. I also paid for a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is hard to push for on screen activity,not my best Galaxy phone. Have had Galaxy phone since Galaxys4 ,s5 , s8+, Now a s10. Not impressed with this phone,widgets are not the same. Really liked s8+ my LCD screen went to expensive to fix.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Debbieb, we apologize that this has been a less than ideal experience! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001065/) to an article that will help you troubleshoot the touchscreen responding. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Samsung and non Apple phone. It has great features, user friendly features and was a better value than our iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone wirh a few bugs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S10, don't get me wrong. Now that I've had it a year, it's the same issues that occur when a phone starts aging : apps hanging or crashing, slowing down, unwanted updates, etc. Of course a new phone will be looming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    larger and nicer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the S10 better than the S10a..pretty Red color but my face kept hitting the Speaker option so I returned to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great. Had issues with the samsung switch and lost all my photos but that was an employee error, not the devices

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lynn, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely phone. Samsung did it again! Thought about maybe going to iPhone but once I got this phone, I was NOT disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change from flip phone to smart phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husbands first smart phone. His progress from my old flip phone to the new phone is coming along very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade from S8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I love the fingerprint and face recognition to unlock the phone. Its such a great improvement from unlocking my S8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an adult

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for an adult. I have no complaints about it. Unlike any Apple Products that we have in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S10 seems to be a pretty good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S10 is pretty good so far. Took pictures the other day and they seemed a little blurry but not totally sure about it yet. Outside pictures so light should have been pretty good. Operation seems pretty easy to figure out with time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big improvement from my old galaxy. However the vibration is a bit too quiet for my preference. Also there is not a setting to manually hide phone number for extended period of time like on my old phone. Otherwise phone is a big improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my hubby for Christmas. Great upgrade, great price, great service from BestBuy and Ssmsung folks. Highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TJK123, we are happy to hear that your husband is enjoying this phone! Thank you for giving the gift of Samsung. ^Elizabeth Samsung