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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,709 reviews
  • Rated 5 out of 5 stars

    Returned to Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung Galaxy phone before. Switched to Pixel but liked the options on the Samsung S10 better than the Pixel 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great price on Cyber Monday!! Very easy to use and Best Buy transferred all my info from other phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Movie, nothing beats a great deal! Thank you for choosing Samsung. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Last Galaxy phone with a headphone jack. -2019 RIP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last Samsung phone I will buy because it's the last one with a headphone jack still. First it was keyboard being removed and then removable batteries and now headphone jacks and next SD cards and SIMS. It never ends. I stuck with the Galaxy S line since 3 because they specifically did the opposite of Apple and kept their users having FEATURES and OPTIONS. Now they're just limiting it and making the iPhone-Android clone. Granted the Galaxy S10 is amazing and awesome, but seeing the direction with the S20 and future lineup - I have to use this until it dies and switch brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the new Galaxy S10 coming from an S7. The screen resolution is awesome and everything runs so smoothly. Only cons to this phone is the button on the bottom is gone and the fingerprint reader is too sensitive sometimes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nick, thank you providing your detailed feedback. We appreciate you as a loyal Samsung customer! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    S10 Galaxy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best smartphone yet. Have had all Samsung smartphones I like this one the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to protect my new phone. Great for the screen, easy to push screen, never know it is there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly staff. Transferred all my data quickly and out the door I went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone big difference from s 7 i had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have only had the phones for a week and are still learning,but it is real upgrade from the phone we replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a well used S7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone. Old S7 was well used. Enjoying the new phone which is working much better than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone. Always love the samsung galaxy line. Will stick with the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. So far the screen protector that comes on it works good no scratches. It is what it is.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Reign007, we're happy to hear that this phone is working well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good camera but it freezes switching from 3g to 4g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use and the camera is wonderful. When it is switching from 3g to 4g it freezes and loses service all together for a while and does not like to go on 4g.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Had the s8 before this. Big samsung galaxy fan. The galaxy's are amazing phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will get me to 5G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good. Bixby integration is maddening and Google is blocked for use of the physical button or swiping left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the phone for past two weeks. Finger printer requres some adjustment but extreamly happy with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW PHONE FOR CHRISTMAS GIFT.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE, EXCELLENT CHRISTMAS PRESENT FOR MY WIFE. SHE'S VERY HAPPY WITH THIS PHONE, SO MANY OPTIONS .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oove my phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love the product. Kinda get frustrated with samsung. Everytime I do a upgrade things chang

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but fingerprint sensor is ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone very much. However, the sensor of the fingerprint wasn't quite accurate. I found it hard to recognize my fingerprint several times that sometimes I gave up on using it but facial recognition instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love galaxy phones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year now and still like it. Im a galaxy user for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a massive step up from the S7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell and echo auto both work as designed. Prior S7 had issues; this phone cuts through them all.

    I would recommend this to a friend