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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,709 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was for my husband, I have the same in Blue. We upgraded from s4s. Liked those and liking these also.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaryAnn! We're so happy that you've found the perfect phone for your husband. Thanks for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace my S5 when the charge plug quit working. Convenient to carry and use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the five stars! We appreciate your business! ^Kayla Samsung

  • Rated 5 out of 5 stars

    Happy with size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing disappointed with is that I can't add 'signature' to the text messages as I could with the S7...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello cateye, thank you for taking the time to leave this review. We value your feedback! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from an S7to this phone. Love all of the updates and the new features. Glad I got this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Still getting used to some of the features. I stuck with Samsung because of the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond happy with the service the representative provided, especially during the covid crisis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone on the market for the value right now! Family all use this phone for ease and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I got each other one of these for an early Christmas present, and we couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Samsung Galaxy phones for the last 10 years. Always a good phone. This one is no exception.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for BobF! Glad you appreciate our work and for joining the Samsung family. ^Kayla Samsung

  • Rated 5 out of 5 stars

    New S10 is a great devise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep was excellent on helping me set up my new S10 and transferring all my contacts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone excellent cust service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales associate was awesome! She made the process quick and hassle free on our phone upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an iPhone since 2011, and made the switch to android in 2017. I couldn't be happier with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung phones! I love the look, the ease and the performance of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be happier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous making the switch from apple to samsung but I am so glad I did! This phone does it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10S phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far Would recommend to my family and friends Best Buy was a very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone, but had the issue of camera lens breaking 2x

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, but I kind of regret buying this phone as soon as it came out. I've been having issues with my phone freezing up and really wish they would come up with an update to fix that issue. I also wish someone would hurry up and come out with more case options for it. Overall I really like the camera options on it. The wireless ability to charge other devices is pretty pointless because it barely charges the other device while draining your battery fairly quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera for all level of users.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is exceptional. The camera is very easy to use and produces super day or night photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price. Ease of transfer with cellular service in store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. But the phones are overpriced. The prices keep going up instead of going down over time like most products. Much better than apple though.

    I would recommend this to a friend