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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,709 reviews
  • Rated 4 out of 5 stars

    Great buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the shorter wider phones. With my smaller hands, the longer, skinnier phones are not ergonomically comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good so far I haven't had phone very long. Battery does not seem to last very long ev en under light use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything you want in a smartphone nowadays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. It certainly checks all the boxes. I just wish they had a built-in alternative for the LED notifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good Samsung phone. Would rather have the fingerprint reader on the back again though. Still way better than iPhone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone lasted less than a year before the screen started acting up. Took back and covered by warranty, but next phone they sent me was defective. Took another phone and several months to get a phone that worked correctly. Will say Verizon was very easy to work with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung addict

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7 edge. It is about the same size, but is a little too big for my taste.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Replaced a Samsung S-4 that was six years old. Hope this one lasts as long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone. My mother in law likes it alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone my mother in law like it alit and is happy with the phone. Could bot beat the deal on black friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick phone..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, features are easy to use. Love the fingerprint on the screen instead of back of phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works as advertised. Camera takes good pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone/poor OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Great screen. Absolutely hate android. Switched back to iPhone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Functional Sort of.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes on easy and without bubbles. Fingerprint sensor works fine, didn't even have to reset them. Feels VERY plasticky; has a stickyness to it. So screen no longer feels glass like. Also scars VERY easy. After having it on 1 day of light use there is a scar, almost as if a sharp object poked into the protector, very annoying and not sure how it even happened. If you are wearing polarized sunglasses it can look strange in spots and the scars will REALLY stand out. I'm removing it, I can't handle the visible scar, I have a Dome glass one coming; so all in all this was a complete waste of almost $30.00. Also, Best Buy brick and morter store charged me $2.00 more than their website listed, a common occurrence I'm finding out. I didn't realize this until I got home and didn't feel like dealing with the hassle for $2.00, just be aware at checkout and have their website ready on your phone to show them, I have had to do this several times now. It's a shame to have to go to this length to make sure they charge you their listed price correct.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone, maps, data, and texting is very good. I do not like the limited options on notification options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay device had issues at check out&

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay device love the new OneDrive integration. Live focus is also something that was upgraded and works wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phones are Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone, except for waking up the phone, you have to double tap or use the power buttom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how the fingerprint is on the front and its hard to find a screen protector that actually works.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the feedback Hello. It is great to hear you are liking your Galaxy S10. ^Monique Samsung

  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone in the Samsung family. The lack of notification led is really more annoying than it should be.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your feedback Cameron. Your feedback helps us to understand where we can take steps to improve our product(s), such as in your review the Samsung Galaxy S10 (128GB). Even though it may not always be easy to hear, feedback is extremely valuable whether negative, positive or indifferent. This type of input from our consumers is instrumental in shaping Samsung, and we appreciate hearing it! Thank you for choosing Samsung. ^Liz Samsung

  • Rated 4 out of 5 stars

    Upgrade memory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed more memory + Doesn't automatically switch from wifi to 4g- Similar system to learn+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera , easy to use , just a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed this phone its great for business and just to make phone calls from it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Meme, it is always great to hear from a loyal Samsung customer. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    See review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there were user instructions in the box instead of on line, otherwise I really like this phone.

    I would recommend this to a friend