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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,709 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get used to the screen having a bluish tinted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had the phone to long, but I really like it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera doesn't feel like an upgrade to the s7 and I have read a lot of complaints about that after the face and the curved edge screen is an awful design that creates more surface susceptible to breaking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    All the functions in one device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast charging , but needs bigger battery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jonathangreenisuzu, your valuable feedback is greatly appreciated! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting used to this phone, but so far I'm happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price is price with discount.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Phone...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this phone was a GREAT buy- for the first 2 months. Once I started getting system updates repeatedly...it promptly turned into a slow-moving piece of junk. Now it's almost as slow as the phone I just replaced with this thing! I wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The improvements are nice and the charging feature is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun phone! Great features unlike my Galaxy 7!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Samsung on this phone! Fun and easy to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A phone is a complex piece of technology..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .. that now has virtually one suggestion for turning on some form of tracking or app or something every day.. many days... more than once.. None of these "suggestions" were discussed or even hinted at during the sales process.. Disappointing..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the Galaxy S-10. Charged it until it was fully charged, like it said in the instructions and the battery won't hold a charge has to be charged everyday and it's not like I'm on it all day either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is no better than my galaxy 3... except battery life. Nothin great about phone.. wanted to exchange for 9 note.. lived that phone, but they only exchange within 14 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fees and promotion weren't clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My payoff fees were more than I had calculated and Verizon says its agent type fees..also I was promised 200 towards my trade and Verixon says it's only $155

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone works like it should

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an average phone that does what you need it to. Got it because it was only like 99$ for a two-year plan or something like that. It is still working pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far....so meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems nice but coming from Apple the UI is odd and clumsy. The fingerprint scanner is iffy at best. I love the display and I am getting used to the phone but it is a struggle for me to adapt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a little smaller than I thought. Don't like the front fingerprint scanner. Counter-intuitive. Scanner on the back is more practical.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize until the next day that the phone (s10) I was sold wasn't brand new. I was given a returned or refurbished phone. There are scratches on the screen. For the amount of money I paid, I would expect a brand new item or at least some kind of a discount for purchasing a used item, I'm EXTREMELY DISAPPOINTED!!!!! I will not buy a phone from Best Buy again!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    REplacement for S4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if this was a good investment or not...too bad the ultra S10 was so high...the writing/drawing feature could have been very useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. The camera takes excellent pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone. I'm not impressed. Its already been freezing. Now the camera won't work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Catie1001, thank you for bringing this to our attention. We apologize that this experience has been less than ideal. Please give us a call at 1-800-SAMSUNG so we may better assist you with these issues. We are here to help. ^Elizabeth Samsung