Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,000.00
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,709 reviews
  • Rated 3 out of 5 stars

    Its ok cellphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok, it has some issue. Cant use face recognition, lots of glitches in the apps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone continually disconnects phone calls.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera. Other than that it is the worst phone ever. Wish i would have not purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all experience was good, not a lot distractions, should not have to set an appointment for cellular service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is less than desirable. Like the phone, you dont seem to understand im not really crazy about it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Operation of phone very different than previous.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones is very different than previous galaxy phones. It takes anew learning curve to get used to the changes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of an upgrade don't know if I would stay with an android device next purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working properly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with the phone. Not receiving calls New sim card didn't help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical phone, nothing exciting. Hard to switch from an iPhone to this one, still trying to adjust.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bill, we appreciate you taking the time to leave us some feedback about this phone! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Having some issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been back to the store a couple times for help. I will be back for more help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy S10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far, EXCEPT the charger plug is very difficult to plug into the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be wider

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning phone. It's OK. Too narrow. Better view of material if it was wider.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is not worth the money. You still have to pay

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed that you couldn't download our e-mal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor downloading our old phone to the new S10. Didn't do our e-mails, our cloud documents, photos, etc. Thought Best Buy could have done a much better job of downloading everything. Not sure I would use Best Buy again for purchasing a phone or other items that need your help in downloading info. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe phones have gotten crazy expensive. This phone is no different. Very expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don't like to rounded front

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like to rounded front difficult to find a case that protects the front edge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup instructions could have been better, most likely Verizon's issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next time will be IPone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitche's with apps. Next time will be an IPhone. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print reader rarely reads, lags when turning on screen, battery life is not impressive, recharging is not as fast as they hyped it up to be, screen breaks very easily, its basically just as awful as the previous 4 or 5 models before it, i have stuck with samsung products for years but that ends now

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello gmcsierragt, thank you for taking the time to share this with us. We would love to speak with you to improve your experience. Please reach out to us by calling 1-800-SAMSUNG. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Not the color advertise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the colo they show on the pictures but NO.. its WHITE WHITE .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Idk yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been over a ducking week and it hasn't been delivered yet...

    I would recommend this to a friend