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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,709 reviews
  • Rated 3 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle hard to learn to use would have helped to have more instruction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid likes this phone but I hate it. iPhone is way better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    S10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone but wish I would've waited for the 5g phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I kept my s8 as this size is a bit big but good phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unpleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a phone for pick up in the store - when the person helping me had a question for a senior employee - he was very dismissive Then when I asked a question the senior employee was also dismissive to me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has several decent features but the battery life is not as good as advertised and the phone does not get good signal. I have an iPhone 6 work phone that retains signal much better than the S10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Goid size and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two weeks ago. This midel has more features than the S7 which I finally retired. Looking forward to using all its capabilities

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Transistion was not not as smooth from S8>S10.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with pop-up ads that are inherent with S10. Very few wanted to offer help. From BB, VZW, to Samsung.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    battery life of 3 days. It only lasts 1 day!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more disappointed with a phone! This is my 4th generation SG and the feature that I was looking for the most was the battery life of 3 days. It only lasts 1 day! I was told it was a Motherboard issue and Samsung's tech, "U Break We Fix says this is a known issue with this model. They tried to fix this twice. I give up and will not buy another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I Hate it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my old S-7 Edge better, l would still have it, if it had not of gotten broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large screen (6.1"). Haven't used camera much yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    phone died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for like a year and a half then screen went blank

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST COMPANY EVER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST COMPANY EVER. If I could give a "0" rating, I would. I can't rate the phone, as they lost my delivery and have yet to send me a new one. It's been weeks of calling, emailing, wasting hours in chat trying to get someone to help fix this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hope God forgives you Terrell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a mess ! Bestbuy needs the money more mr !! Crazy !! I will never never buy anything from bestbuy again Z!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Been having constant problems with bluetooth conne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There must be a issue with phone this one has problems connecting to bluetooth and disconnects constantly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use Android Auto at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use Android at all. When I google something it gets hung up and just spins.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great performer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded up my Galaxy S8 and got the S10 because of the great photo performance these phones have designed into them. Good processor speed too. I also like the finger touch unlock feature which works as well as the Apple products, as I am experienced with the iPhones. So far I am very pleased with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Motorola G6 and it is night and day. Bixby is remapple which is awesome (I don't use it so it's a wasted button otherwise), the screen looks great. It charges fast and stays charged. Just buy it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years and counting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have officially had this phone for 3 years. I cant complain about any phone related issues. The reason i finally need to upgrade is to get 5g capabilities, otherwise this is still going strong! Ill have it as a backup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long lasting and effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with this phone. It's lasted me a little over 4 years without quitting on me. Can't complain. My biggest frustration has been a built-in Samsung safety feature that turns my music down after listening with the phone turned up to full volume (which I do when using my car's aux port).

    I would recommend this to a friend