Customer Ratings & Reviews
- Model:
- SMG973UZKEV
- SKU:
- 6326977
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers praise the Galaxy S10's camera quality, battery life, and ease of use. Many also appreciate the screen size and the ample storage offered by the phone's memory. While some found the price to be high, a lack of notification light was another common criticism.
This summary was generated by AI based on customer reviews.
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is nice and seems to work well. The battery life is good and it recharges rapidly. The display is good but is hard to see in sunlight. The fingerprint sensor generally works well but can be frustrating at times. The phone seems pretty similar to my friends S9. Overall I am very satisfied with the purchase. The nickname requirements to write this review are annoying. Who cares.
I would recommend this to a friendAnother great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to the S9 but love the added internal memory, the ability to charge my watch, the camera quality and the new finger print scanner.
I would recommend this to a friendWorst Camera Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I both have the phone. Terrible fuzzy not sharp pictures. I miss the incredible camera on my S9+, better than the 3 different zooms fuzzy cameras on this phone. Otherwise still the fastest, most powerful phone on the market.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Schenges, please follow this link http://www.samsung.com/us/support/troubleshooting/TSG01001297/ for steps on clearing this up. If you are still having issues with your camera, please feel free to give us a call at 1-800-SAMSUNG. We will be more than happy to help! ^Elizabeth
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is especially great for someone who drops there phone. No scratches
I would recommend this to a friendThought I was upgrading. Turns out I was wrong.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had LG phones for the past 5 years or so and was very pleased. When I shattered the screen on my G6 I decided I was going to upgrade to a Galaxy S10. I'm very disappointed. The only feature better on this phone is the camera. The battery life is absolutely terrible. Within 5 minutes of charging to 100% the battery begins to diminish even though I haven't used it. All background apps are off. I've done everything possible to save the battery usage. Even though I'm not a heavy phone user I cannot even get through a full day on one charge. I'm angry with myself for falling for their slick marketing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LaurieH, thank you for bringing this to our attention. We apologize that this experience has been less than ideal. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001407/) to an article that will help you troubleshoot this issue. ^Elizabeth
Great phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, best buy was wonderful to deal with and got everything taken care of right in the store!
I would recommend this to a friendbattery won't last 8hrs without use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got the s10 because the battery on my s8 would not last the ....s10 is the same even with power saving on..also sick of the charging cable issues...one day it charges fast on a non Samsung cable the next day it takes 6hrs to charge...than the next day doesn't charge at all...many other issues
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello delboy, thank you for bringing this to our attention! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01001573/) to an article that will help you troubleshoot the phone not charging. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001451/) to an article that will help you increase the phone's battery life. ^Elizabeth
Many Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone ! As everyone says fingerprint doesn't work most of the time but you can use face reconzition . The deal breaker for most all over the internet for myself and others is the USB and Bluetooth especially in the car . NO MUSIC , sometimes phone but it can disconnect . I have a platinum Murano and you can forget music , phone only . Just read all over the internet , going to take back and get my iPhone XS Max which worked perfect . Stupid move by me
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there RGGG1234, I apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Good phone until you have to unlock it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old finger print sensors worked so much better. I don't know why Samsung put this fingerprint scanner on the s10. It is so slow! Time to look at last years S9, or maybe the iPhone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, I would love to help with this. Check out these link (https://bit.ly/2CgghL9) that should help with this concern. If you continue to still have issues, please contact us at any of these sources so that we can give you further assistance. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash