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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.6 out of 5 stars with 689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers appreciate the Galaxy S10e's camera quality, size, and ease of use. Many also highlight the positive battery life, ample storage, and the phone's overall performance. The lightweight design is another frequently praised aspect. While some mention pre-installed applications, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 689 reviews
  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from the iPhone to Samsung. It was a big change - would not recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a average phone, What have gotten the S10 plus but couldn't afford it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Good phone! I would recommend this phone to friends!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok phone there are better for the price or less go with an pixel 3a

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone 3wks ago, screen broke and no help at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool phone but poor battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone but battery doesn't last long. Have to charge the phone a few times during the day or the battery will die. I don't play video games or watch movies on my phone and it still doesn't have a long battery life. It's also made of glass. :-/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with features that were removed......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The missing, incomplete or poorly implemented features abound. You can't cancel an alarm until five minutes before it is due to go off. There is no driving awareness app to silence the phone while you're driving. Google's embedded security disables or usurps interface points so that the security app I want protecting my phone doesn't work. I do not recommend the Samsung Galaxy S10e. Get a Motorola instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    S10e

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really recommend this phone. Fell from a 2 ft drop, hit the metal corner, and shattered. Was very hard to extract the data but we managed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overall do not like the Samsung Galaxy phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some aspects of the phone are okay, but overall, I do not like the Samsung Galaxy phone. Wish I would have kept my old phone. Just wasted a ton of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sad411, we know how frustrating it can be when expectations don't quite meet. You are a valued customer and your experience matters to us. Thank you for your feedback. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    This is a sad excuse for a new version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is not accurate. Drops call, and the battery does not last long. Wish I wouldn't have wasted the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    With use it gets hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions are great easy to use but with use the phone will get very hot to the touch

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bnich, thank you for bringing this to our attention! We would love the opportunity to look into this further for you. Please give us a call at 1-800-SAMSUNG. We are here to help. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of two of these phones I purchased. The other review panned the software, this will be hardware. The case is slippery and difficult to hold. The device slides down the slightest of inclines ond onto the floor. The screen is too narrow, making the keyboard extremely difficult to use, especially for old fingers. I do not recommend the Samsung Galaxy S10e.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like this phone. Too small and flat, I had the 6 edge and got use to that screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A weak version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No front fingerprint scanner also not a curved screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of this phone, tried to return it but was put off and put off until my 14 days were up and now I'm stuck with this device for 2 years... I would honestly settle for my iPhone 8 over this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Voice texting is horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice texting on this phone is a joke. My S7 was nearly perfect. The touch screen response time is ridiculously slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from S7edge to 10e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from s7edge to 10e. So far it has only been about 2 hours, however I like the phone. I was hesitant to upgrade my phone since it was working albeit at a snail's pace. I was thinking of waiting till s200 lol came out but went to best buy and they had a promotion. So I parted ways with my old and said hello to the new. My old phone had 32 while my new at 128. So more storage. Also, I like the size. It fits great in my pocket. I'm not someone who is great at change but once in a while it is a good thing. I'm still working on this phone. They say all day battery, so I will test it out and see. So far so good. Service was great. They have a great service team.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look at the accounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will buy anything from bestbuy or recomend bestbuy to anyone !!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible phone faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is horrible. Has many issues had to take back

    No, I would not recommend this to a friend