Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Galaxy S10e's camera, size, price, battery life, storage, and usability. They appreciate the excellent camera, perfect size for one-handed operation, reasonable price, long battery life, ample storage, and easy-to-use interface. While there are a few concerns about the fingerprint reader, 5G connectivity, and Bixby button, the overall sentiment towards the phone is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 783 reviews
  • Rated 3 out of 5 stars

    still learning how to use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm technologically challenged so my review may not be fair! It took me two trips to the store to get it connected to my carrier. Not all the apps from my old phone transferred over. I'm still figuring out the camera. I don't have a clue what the voice mail icon is or if I even have a voice mail in the inbox. As is most tech items these days, it comes with virtually no instructions. Apparently people are just supposed to know how it works. Someday I'll learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy and less weight.. user friendly and comes with lot of internal storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another one of my best buys

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone lots of memory, great internet service speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great phone for 2 years. No problems, great memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a good price ,excellent phone with plenty of storage a big fan of galaxy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I purchased out-of the box and have not had a problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung apps are awful

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preinstalled Samsung apps do the experience no favors. Replace and disable them all! Why does Samsung have a browser? It's horrible. The keyboard is a real disaster, capitalizing any nouns, learning at an immensely show pace. The voice typing is maddening. The good news is that if you replace the keyboard with "Gboard," all typing falls into place. The super frustrating thing about the phone is Samsung's apps. Get rid of those, and the phone is fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mike, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Samsung Galaxy phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Samsung Galaxy S10e , lots of different features that I'm still learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for one of my family member and the new features on this phone really cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working well so far. I like the memory card and wireless recharging options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gotten several Samsung phones and so far haven't had a problem with any of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very complete phone!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone. Great side. Great deal. I highly recomend it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Margentine, we appreciate your personal recommendation and value you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Possible used opened product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at the store, then went to other store to pick up because they didn't have a stock. After I picked it up, I checked the phone box. Outside seal was double layered clear tape only on one side, which possibly opened before. When I opened it, dust and scratch on outside of protection film on the phone. Each individual charger and extra convertor wasn't in a wrap. It was almost new, however I wasn't happy that sale person keep said it's brand new unopened product. I had to take it because I promised to my girl to get a phone that day. I love samsung s10e a lot, but I wasn't happy to get 'opened one'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new 10E.almost same as my old S7 but much much better.more memory.faster,love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello krassi, we're happy ot hear that you're enjoying this phone! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device for staying connected with friends, family, and coworkers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever had. Thank Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbishment phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mom. Phone looked brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these open line for my sis and brother in law, they liked it alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price I paid

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone definitely stays true to why I like android phones better. Love the bigger screen. Hoping the battery life lasts. Went from the S7 edge to the S10e

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Troy, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great deal, crappy setup/transfer to Verizon

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, crappy setup/transfer to Verizon. Took 3+ days to transfer due to Best Buy service assistant entering wrong date and wrong information.

    I would recommend this to a friend