Customer Ratings & Reviews
- Model:
- SM-G970UZBEXAA
- SKU:
- 6323352
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Galaxy S10e's camera, size, price, battery life, storage, and usability. They appreciate the excellent camera, perfect size for one-handed operation, reasonable price, long battery life, ample storage, and easy-to-use interface. While there are a few concerns about the fingerprint reader, 5G connectivity, and Bixby button, the overall sentiment towards the phone is positive.
This summary was generated by AI based on customer reviews.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had Samsung Smart phones. I have loved everyone until the S10. The screen does not function property while I'm talking on the phone. I have muted people, hung up on people, made a conference call all by just talking on the phone. I paid dearly for this phone and am so disappointed. They do not seem to be able to fix the problem. At one point, I could not comment on group texts. I'm not a hater but I hate this phone. I would not recommend this phone. I let the Samsung help desk connect to my phone, at one point, and they shut off the automatic Wifi connection. I got an overage charge from my carrier because I did not realize it until the provider sent me a notice. The worst experience I have ever had with a phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jennifer, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
S10e
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be a great phone if the features would work. I have had a problem with Bixby 2.0 from the start. I spent quite some time on the chat with Samsung Tech Support just to find out that they said there is a problem with the phone. The camera is nice and the phone looks good. Phone calls got a little harder with Android 9 because they took the favorites tab away. Now it is just recent, contacts,keypad and places??? What in the world. Put back the favorites tab. Still I can't help but wonder about how this phone will work over time. Guess we will see.
No, I would not recommend this to a friendNothing but Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a relatively techy kid and wanted something new so I switched from my Iphone 6 plus. I have had nothing but issues since day one and I learned the hardway that best buy cant help you. The warranty is backed by Samsung so any issues I have to go out of my way to the authorized samsung store and any service issues you have to go to your carrier. The best part is when neither party thinks the issues is there and no one helps. I wish I stuck with my iphone. It just always worked and I never had issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Josh, we apologize that this experience has been less than ideal. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth