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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 400 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 5G's camera quality and battery life as exceptional features, frequently praising its performance. However, some users expressed disappointment over the lack of expandable memory and the absence of a headphone jack. The fingerprint reader also received mixed reviews, with some finding it challenging to use. Other features like screen size and 5G capabilities were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 400 reviews
  • Rated 4 out of 5 stars

    Having fun learning how to use a cellphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first cellphone and im having a swell time learning how to use a cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20 5G UW 128GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy S20 5G UW 128GB bought on sale very happy with my S20 coming from a 3 year old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - this is my first Samsung and really like it so far. Cheaper with Best Buy than Verizon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. havent really did much with it but if anything occurs, will update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great android phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, got a good price with trade in at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with my new phone. Would like for Samsung to go back to the slightly smaller size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this phone, been a samsung galaxy fan since the start, cant go wrong with a samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Supreme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got rid of my S6, so I'm not the best judge. At least it turns on consistently though haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent layout and able to seamlessly run multiple apps without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Galaxy S Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone on sale price, camera still doesn't do great with motion though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and a great deal from Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a new Samsung phone from Bestbuy. It was extremely easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone of 2020!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone in 2020 by far. Don't care for iPhones and Motorola doesn't make high end phones anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is alright.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of new stuff to learn from what and how it works different than my old s9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, dont know why anyone would choose a ipone over a galaxy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited in getting a new phone especially the Galaxy S20, but I kept getting issues transferring my data from my old S9 to this one. The Wi-fi services kept messing up. I was getting frustrated that I just wanted to return my phone, but eventually I just decided to way it out and see how it goes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2. 1 was cancelled with no reason explanation and 2 weeks waiting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it did not have memory expansion. But the rest is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice android phone. Androids have come a long way .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know the full abilities of the phone, but very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone......as have been all Samsung Galaxy phones....

    I would recommend this to a friend