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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 400 reviews

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Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 5.0 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 5G's camera quality and battery life as exceptional features, frequently praising its performance. However, some users expressed disappointment over the lack of expandable memory and the absence of a headphone jack. The fingerprint reader also received mixed reviews, with some finding it challenging to use. Other features like screen size and 5G capabilities were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 400 reviews
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone picture quality is really good Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In with the new and out with my old Samsung S8 Galaxy phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great I give it as a gift and good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months the usbc port stopped working. SMH I WAS VERY CAREFUL AND TRIED MY HARDEST TO NOT DAMAHE THE USB PORT UT NPW I CANT CHARGE MY PBONE OR USE ANDROID AUTO IN MY CAR. WHAT A JOME FOR THIS TO BREAK SO SOON. NOT HAPPY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy s20 5g so happy with phone love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is a great product and purchasing the item was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for my wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my wife. Arrived sooner than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sale man was very knowable and he had the same phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was as advertised and arrived a head of schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, clear screen. Easy to use and great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price glad I upgraded to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my 14 yr old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. I would definitely get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. This phone is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can i say. samsung is the bomb. awesome phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction to buy my phone was smooth and easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No SD slot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a bday and Xmas gift for my mom as her galaxy s7 was at the end of it's life. Overall it is a fantastic phone but Verizon pulled a number on everyone with this phone. It doesn't have a slot for the micro SD card. This is a big thing for my mom as she takes a lot of photos and videos. I never thought Verizon would make a 1000 phone and leave the SD slot out. I feel that is something every phone has no a days. Not disappointed in Best Buy in any way, just Verizon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get something else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sd slot, I'm already running out of room. I wish I got something else

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung phone from now on.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone but has no expanded storage. I hope I don't run out of storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see much difference between the s9 and this one. I should have waited maybe.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price, the camera has a purple tint. i guess thats normal but it really takes away from the photos

    No, I would not recommend this to a friend