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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,341 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great phone. The cameras are awesome and the ease and use of this phone is perfect for me. Best Buy Mobile is the greatest to work with and will go above and beyond to help

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone now for a few months and I have no complaints. It has a great battery life, it takes phenomenal photos and videos, it is truly top of the line in all that it does!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my s9 plus. The s20 plus is way faster and the camera is sweet. Love how you can integrate Spotify with your alarm now. Great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love My S 20 + 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new S 20 + 5G! Samsung phones have been my favorite choice for years. I had it since Monday, so I'm still figuring out stuff. Cameras are great! Plenty of storage too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my wife, she loves it. It takes excellent pictures/video and the battery is great, charges very quick. Thinking about purchasing one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the s7. I am loving this phone. Smooth transition, with many of the same features and a few extras that make it great. The battery life is great. I forgot a charger on a camping trip and it was still working in the morning. That is the one negative. There is not a USB car option charger included. I had to purchase on online so I can keep charged on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible. The picture quality is so clear! I love how easy it was to set up and transfer everything from my old galaxy. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything the reviews have stated. The camera is fantastic, the smart switch conversion from my s9+ was a snap. The battery life is terrific. The screen is brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Serious upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a s7, so this does way more than expected. 5 stars because I haven't had it long enough to find anything bad yet. Camera is amazing. Look forward to more 5g access.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Note 9 was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Note 9 to this S20+ and as usual thinking it would be better but not really the case in this instance. Of course there are some good features but for the hefty price wish I had kept my Note 9.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I loved it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung GalaxyS20+5G. Although the 5G is not really working in my area but I love the phone. The features, the photos, everything. It just awesome. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    pros vs cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm switching from an iPhone. And honestly I miss it. The switch didn't go smoothly for me as their is tons of items from my iPhone that didn't transfer. Its not inherently a bad phone for me its that there are too many options and I feel bogged down in just using or knowing how to use certain features. Reasons why I changed from iPhone to android: 1) cheaper price 2) more functions 3) great camera 4) can replace battery without permission like you do with Apple 5) can add a memory card. Things I dislike about this phone: 1) Bixby is awful and a function I miss from my iPhone. 2) finger scanner and facial recognition don't work as well as iPhone and find myself having to punch my code in. 3) phone material doesn't feel as heavy quality as iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast & easy set up. I upgraded from teh 9+ just about a week ago. So far loving this new phone. Be prepared if you are upgrading from the 9 that there's not a finger print camera on the back, it's on the screen now and seems more sensitive. Getting used to that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    smart purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, and very similar to my previous Galaxy phones. Good battery, and quick response. The only issue I've noticed is, it's not the best with speech to text.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Note 9 and it's definitely a noticeable jump. The 120hz refresh rate is amazing. The battery life is a huge improvement and charging times is very little.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life of the phone is phenomenal, whereas I used to get less than a day, I am now getting about a 30-36 hours. Pictures and screen clarity are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    S20+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the old S7 that we had for years this phones flies circles around ot. From battery life, to speed and memory we absolutely love this phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung s20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone so far great quality excellent pictures very easy to use some features have changed to the last samsung but this one is really good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I up graded from a S9 don't miss the bixby button . Like the bigger screen have not gotten use to the buttons on the same side. Miss the button on the bottom of screen to open up. Pictures are better camera fuctions are.a.little confusings at times.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Samsung galaxy phones for many years and this is the fastest and highest quality yet. Picture quality is amazing it is what they said it was.

    I would recommend this to a friend