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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,341 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little practice changing phones but not a lot. Great phone works well, good battery life, nice weight. I immediately put it in a cover as I do with all phones I have ever had, for their protection. They switched the buttons around a bit took a little to get used to but the phone is great. Need to practice a bit to get the most our of the camera. Only marked it down on value as I think all phones are overpriced these days. Cost as much as a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the samsung galaxy S20+. Its a great looking phone. Fast, and easy to use. I still think they are all over priced, but I wouldn't choose any other.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Google pixel 3 and I'm so glad I did. This phone is great. It's easy to use, the battery life is great and the pictures it takes are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. The speed is unmatched. Picture and video quality are superb. So glad I splurged and treated myself!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    sophisticated powerful tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super techy myself but finfing the great divrrse camera and mulyipke upgraded functions intriguing. Only have had it over a month and still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than i expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, no one else offered the color Best buy was offering so i am the only one around with my choice color. The pick up was smooth and easy, they even helped me set it up, activate and transfer my content. Answered any questions I had and now i am enjoying my new phone with more features than I knew it had. VERY satisfied customer over here!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lots of memory. Love the color, aqua blue. There are some changes from my S9+ versus my S20+. Camera, video speed, and man the battery is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the S-7. Camera takes incredible pictures. So far, this is a great phone - Haven't had it long enough to find any problems. The only quirk I've encountered has been the charging port. Its a USB-C, which accepts the plug either way, but I get an error pop up occasionally to check the cord when I plug it in. Apparently, its bi-directional when it feels like it. I experience the same thing with the Samsung Tab S6, so its not the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone. I wa looking for something larger. I'm still playing around with the camera but what pictures I havent taken have been super clear!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an LG v20 the difference is night and day! This phone is fast, has a great camera, good battery life, and a beautiful screen. I'm happy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Telephone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone with ample memory and speed. The camera is also good, but don't see it as a great improvement from the 8.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    What a camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wide angle and zoom photo capabilities. The rest of the phone is what you'd expect in a recent Samsung model: fast, clear, no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I upgraded from the S9+. Screen size is bigger with better quality. The camera takes a minute to adjust to but takes high quality photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S20 Plus 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the bells and whistles including an awesome camera. Not only that, but it's "Freaky Fast" compared to my old Galaxy S8.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, all went smoothly & even received it on time. Excellent camera & phone is fast. Love, love.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S20+ 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It doesn't use a lot of battery power. It takes a little bit of time to learn how to use it. It is a very fast phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been shopping Verizon's website for months for the Samsung Galaxy S20 Plus but it was never in stock. Enter Best Buy, who not only had it in stock but was greatly discounted. With a generous trade allowance for my S9, I got the phone for less than half price. The only snag was the transfer of data from the S9 to the S20 which took overnight but Best Buy was very accommodating. I didn't even consider it an inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Galaxy Quest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone! Upgrading took quite some time, but the new display, faster processor, and myriad of cameras have been really astounding.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Glad I Upgraded from S9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast, has a great display, and the best camera I've ever used on a mobile phone. I would recommend it if your looking for the the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone--good improvements but not mind blowing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good, i upgraded from a S9. Much better camera and display. Price is very HIGH! As far as 5g, its not in my area so nothing to see here. Good phone A great price for an expensive phone at Best Buy!!

    I would recommend this to a friend