Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,341 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded my Samsung Galaxy S8 and I'm liking this model. I like the blue color of the older Samsung models but this is okay. The battery life on the S20+ lasts so much longer than my older phone which is fantastic. It does have some changes to get used to (less buttons so taking a screen shot is more difficult) but I'm sure I will get used to them in time. Best Buy's employee (Nicky I believe) was great in moving over my information from my old phone with the help of a Samsung rep who was in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    A really nice phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgrade from the Samsung Galaxy S9 Plus to this phone. It is fast, love the clarity of the camera and its an overall fun phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast phone. Great new camera and other features. Just waiting to see how it performs with 5G. Verizon does not offer 5G in Oakland.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back from a quick iPhone jaunt and back on Samsung. Love the size. Love the camera. Love the interface. And a great deal on it too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice phone and full of features.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything you need in a smartphone. Good camera, good battery life, nice clear and vibrant screen, and good build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Tremendous phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your an android lover, this is a tremendous phone. It has great features and an excellent camera. The battery life is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding features and long battery life. Photos are near professional level along with videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever owned! Takes awesome pics and is easy to use. Love the color too! Galaxy phones really are the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone with outstanding battery life!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Samsung galaxy s20 is an excellent phone with outstanding battery life!! The only downside is the high price tag for the s20 plus

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been watching for this phone to go down in price and Best Buy had a great deal. I had a Samsung S10 plus and was ready to upgrade only because my husband's phone was giving him problems. I always take more current phone and pass my phone to him. This phone is very comfortable to handle, not much different than the 10 but it is alot faster in processing. Haven't used camera alot yet, but I expect it will be better. But this phone was definitely worth the purchase. So far extremely happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Had the S7 for many years before this, and it was nice to upgrade. Screen is great and the phone runs fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love, love, love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone, easy to use and a great camera. Accessing everything takes seconds, love that I can customize it how I want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Major upgrade from the s8 I had. Battery lasts all day. Screen is crystal clear. Cameras take amazing pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    it's beautiful and amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cloud blue is beautiful the processor and all about is awesome the pictures it takes wow.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs my apps much better than the S9+. Camera looks good but I haven't had an opportunity to play with it yet. Screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Everything is great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expecting. wer user but the battery, screen, speed are all great. Just what I was exoecting.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Love the slim, sleek design and the ease of use. The price was awesome and the updates are fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung Phones are always great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate bixby and all the samsung bloatware but love the phone itself. beautiful screen, great cameras and solid battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Galaxy S20+ 5G

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 10 stars if I could. It is super fast and easy to use. Cannot say enough good things about phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased for my wife and she is completely satisfied with it. We considered the Note product line, but she felt confident that she did not like the S-Pen. I could ramble over all the features and how good everything is, but that is simply what you would expect with a new flagship line of phones from Samsung. We upgraded from the 9+ series. The only disappointment was the lack of an included heartrate monitor and Ox sensor, especially given the era of COVID.

    I would recommend this to a friend