Customer Ratings & Reviews

Phone is great, alot of things on this phone I will never use. Overall this is an awesome phone.

When I ordered it thought it was going to take longer than expected. Happy the way bestbuy acted during this pandemic. Salesperson was very proper and thoughtful.

Love my phone. Camera quality is excellent, compared to my old phone.

Great phone. Great camera. Love the Samsung products, always reliable.

Picture quality is really great. Camera is not that good for portrait plus I believe it really is not 108 MP base on my observation. It has a lot of noise. Design is far from perfect. I hate the small dot front camera in the screen. I’d rather not have front camera. It’s striking my eyes really uncomfortable. Overall it’s a great phone just a little heavy too.

Great phone and an excellent camera pictures are super clean and clear

Good quality phone with a lot of features. Camera seems to work well.

My only Grape about this phone is Internet and reception service the deck could also be with my Internet and phone provider service so many to upgrade that(at&t) But all in all the phone is fabulous

My son was in need of a new phone, this is the one he picked out, he loves it says the cameras take great pictures. He is very pleased with the new phone.

Great camera. Able to view dual screens. Light weight.

my favorite galaxy thus far. I didn't think I would be able to let go of my s9 but this has been great so far.

I love my new Samsung Galaxy S20 phone. It is so easy to use and I am so happy I purchased it. Best Buy was so helpful during my time in the store. Thank you Best Buy for being there for me.

this is my 5th Samsung phone, not interested in switching to Apple. I'm used to the screen size already, so I don't see it as a problem. I even carry it on my jeans back pockets.

Definitely a good, fast, high powered phone. Nice interface. Only complaints: I found touch screen wasn't quite sensitive as I was used to. I had to press harder than I was use to pressing. The fingerprint scanner is on screen, not a sensor. It definitely has some issues reading.

Great phone. Better than the S21. Don't upgrade! This phone is made from premium materials, has higher specs, and just works more smoothly.

I am loving my new phone. This is the 3rd Samsung Galaxy phone I bought from Best Buy. The service is amazing. This phone is so nice, very user friendly

We got there and someone checked what we were there for. Someone came out in a few minutes, loaded in our car and we were on our way. Fast service!

He was professional and friendly. While the process was time consuming and we had a few obstacles in the process he maintained a professional relationship

Have a problem with the screen initiating a lot of functions on its own when it is in my pocket. It often mutes the wringer. To use the phone capability requires as that want to track you.I don't allow this so many of the features are of little value.

Great screen protector and the gals at Best buy are pros at putting them on