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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 5G's camera quality, citing its ability to take great pictures that are comparable to higher-end cameras. Positive feedback also highlights the phone's battery life, ease of use, and convenient size. Many appreciate the ample storage space and the smooth, responsive display. The 5G capabilities and high refresh rate also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 199 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Samsung makes a great product! I believe my husband upgraded from an S6, so he loves having this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Thanks great phone . Ordered it on line . Came 2 day early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my camouflage phone cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camouflage phone cover! I have people commenting on my phone cover/protector every day. They love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great upgrade from my Samsung Galaxy Alpha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the phone was difficult, time consuming, & frustrating. Otherwise I have enjoyed using it every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing to upgrade, but didn't want a big phone that would be comfortable in my back pocket and offer the latest features. This one hit the mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20 - lives up to its hype.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable form factor. Lots of soft changes take some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Samsung Galaxy S20 in 1 week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, one for graduating Senior Daughter and one for spouse. Best Buy curbside service was great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone and camera is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is amazing. The service to get the phone was very elementary. They provided zero help. And they did not activate it for me. The social distancing is eliminating peoples ability to be helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost had it for a month and so far seem to enjoy it. I had the note 9 before and they are pretty similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost an arm, a leg, and your first kid but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Galaxy S8. I have only had it for a couple of weeks, but I love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great phone. Perfect gift for my wife for her birthday. She absolutely loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded for my mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an easy to navigate phone for someone who isn’t too tech savvy she has had the same little phone for about 7 years no and we all know how phones change. This phone was a great choice for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great service. People are always helpful in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, bought one for daughter then had to buy a 2nd one for spouse.. they really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone is the best one on the market. The camera and other features are superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Her first Samsung phone and she loves it. Best gift ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung, owned so many and never had an issue. I wouldn't buy any other brand phone.

    I would recommend this to a friend