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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 199 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 5G's camera quality, citing its ability to take great pictures that are comparable to higher-end cameras. Positive feedback also highlights the phone's battery life, ease of use, and convenient size. Many appreciate the ample storage space and the smooth, responsive display. The 5G capabilities and high refresh rate also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 199 reviews
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a month and it preforms beautifully, I could not be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased because I thought it was the best android at present but the software if not intuitive at all !! a pain in the butt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Android user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pickup was quick and easy. Learning the phone and system but liking it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung phones. Set up was easy. Great product. Great memory capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I got it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to get an S10 but this ended up being a better deal. So far l like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a lot of awesome features. We bought it for my mom and she has had some trouble figuring out certain features, but overall it's a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is long lasting. But have already had functions on the phone stop working and the phone start to overheat at random

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many amazing features. I think my most hated one is the finger print scan on the front of the screen. It causes issues with cases and screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service despite covid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well controlled environment with ease of shopping and checking out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and fast phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and loved the curbside pickup! Very happy with the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Samsung so I purchased the S20 so far I really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who was upgrading from the S8. The phone works as expected. No headphone port but comes with headphone that you... plug... in...?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love and prefer samsung galaxy phones over others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone and great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and great service. Great staff and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! Love it so much! Like the thin-ness of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a upgrade from the S9. a great phone, decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well as expected. So far so good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20 5G Galaxy is a great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife an I both bought S20 5Gs at a really good bargain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone except for Samsung bloat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty good - it would be great if it weren't for the useless Bixby button and all the Samsung apps that you're forced to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as replacement phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement.. Chose monthly payment option.

    I would recommend this to a friend