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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 354 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the Galaxy S20+ 5G for its excellent camera quality, impressive battery life, and large screen size. Many also appreciate its ease of use and the speed of the 5G capabilities. Positive feedback also highlights the phone's lightweight design and overall performance. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 353 reviews
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still early in usage as I just received phone Tuesday. Best buy employee was huge help getting it set up. Just now getting used to it but like so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera. Drops calls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upset because I was charged double for the phone that was supposed to be 24 months at $20/mo. However,when I received my bill they have me paying $40/mo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very content

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to transition to a new phone and not have to deal with a loaded bells & whistles extravaganza.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone touch screen doesn't work at times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone has been excellent. Very fast and works very well. The touch screen stops functioning at times but turning the screen on and off fixes it fairly easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This phone is too big!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given details about the Galaxy S20 and how I could get it for free. Somehow I ended up with the S20+ without asking for it, which adds an additional cost to my monthly bill. I didn't realize all of this until later. My intention was to return it but in the midst of all the coronavirus hype, I've been trying to stay home and away from everyone as much as possible. I personally don't like the phone because it's too big for me, but I haven't found anything else wrong with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brand You Can Trust

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the Samsung Galaxy S series. This was a upgrade from a previous Samsun Galaxy Note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s20

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It does all i need and more! Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two new phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and efficient. Salesperson really new her product and was patient during the transfer process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii saw the deal and ordered it. I received the galaxy s20+phone in 2 days pre activated. Happy with the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the phone, especially getting it on a sale price. Huge upgrade from my S9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife abolutely loves her new phone. The camera and the quality of the pictures is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A promotion was going on -Buy 1 get 1 free so it was twice as nice. Good buy/Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear me NOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone, that would keep up with the active life that I have. I love my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I wish it came with an owners manual so I could figure out all of the camera functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE SG20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOve it. Already have a SG20Ultra, so this one is slightly smaller but still awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20 plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this phone Samsung got this one right, easy to use if you are an android person...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for $$$

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the phone. Activation fee was waived. Customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S20+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a life long Samsung customer and have upgraded my mother to this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has done it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S6 to this!! Still learning all the new operations but loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it! Very nice phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a birthday present for my wife, and she loves it. Upgraded from the Note 8.

    I would recommend this to a friend