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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 505 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast delivery. Camera is much better than previous versions, love that the phone is also waterproof (for the most part**)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Super camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome phone overall , and it has a very good camera , I like to put my phones to the limit and this one it’s very light and work flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and yes noticeably slightly faster and better camera, but it really isn't that much more different than the S9. Still cool though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for amateurs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazingly smooth and the screen resolution is top on the line. If you aren't good at taking pics, just use the Single Take option and the phone will record a 15sec clip of whatever you're pointing at. The phone then uses that video and makes several different pictures from it. It gives you a gif, boomerang and 9 second video clips as well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. My hands are small so I like it when it fits in my hand. Great value and it has all features that I want.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great without any problems. The camera on it can zoom up to 30x, which is good but need to have steady hands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great value! The camera has amazing quality and the phone it’s self is just flawless plus the price is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone it's what I need it. Modern, slim, fast. This is one the best cell I bought. Its worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Pros and Cons from a non-experienced buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am far from being a phone expert but have been a faithful galaxy phone buyer. Pros: Camera quality is phenomenal. Cons: Weak microphone: from first day, people have complained of having trouble hearing me speak. With Covid, I was moving constantly for 2 months and was unable to return the phone but would have done so in normal times. Phone back screen also fragile: after a few weeks of purchase, I discovered the back was shattered even if it was protected by a hard shell cover and had had no major falls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung Galaxy s22 ultra 512gb phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone the canera features are amazing and it works like a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Apple for 10 years, its system is good, but i got tired of ios, so when I saw S20 is on promotion, i just bought it. 120HZ is amazing, very very smooth. But battery runs fast. System is ok to me, new to Android, still need some time to learn which is good. ALWAYS FRESH NEW THINGS

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S20 is amazing, and super fast. There is so much you can do with this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it unlocked. Was cheaper to just buy it outright and not pay monthly. Only had it a week but the camera is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The sound quality is very nice and the pictures are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the s20 as a gift and the person really loved it and been bragging about how the camera is great and how it is fast. Now im about to go buy one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fast little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say it has a nice camera, is fast and syncs great with my Samsung tablet. The sound quality is not very good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Girlfriends phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say. It was quite worth the money to spend on a unlocked phone. It’s a great phone and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone. She is obsessed with the color. The blue is like an iridescent blue. Very pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. Also was the cheapest place I found it at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This unlocked phone did not work with Xfinity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone with the intent of bring it on to use with the XFinity cell phone plan. We tried to get service on it, but XFinity said that they could only register phone that have been connected through other carries and not new unlocked phones. I had to take it back unfortunately. Aside from this, Samsung makes great phones with lots of great features.

    I would recommend this to a friend