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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 505 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S20

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It's easy to use, has a wonderful camera that takes beautiful pictures and for a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced a galaxy s7 and the difference is amazing. Fast with a crystal clear screen and an awesome camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on whether to upgrade further, but this works great! The camera is super and love the phone so far

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device .Super fast and nice looking.I recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung s20

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great, fantastic camera! So glad I got the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    First-time Samsung owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and comfortable size. Easy to learn interface as I've been used to Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone , I just haven't played with it much, but it takes awesome pictures and video

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my phone I wish I got the Note. But I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! 120Hz makes a huge difference. Amazing display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one.The perfect size!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay so I was torn between the s20 and s20+. I don't really like small phones nor too big phones. I wasn't sure which one to buy because I hadn't seen the phone physically despite watching a lot of YouTube videos. I think this size is perfect! It's dimensions are very similar to an LG G7 thinq. It works great. It's beautiful! So pleased with my shiny new toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Samsung ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to this phone from an iPhone 7 so as you can imagine I'd pretty much be impressed with anything. However this phone has exceeded my expectations as an android and I think this may be the final phone switch I'll make. Samsung just simply wins.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Beautiful phone.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone, it has A LOT of features, the camera is beautiful. No problems with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Great camera. Very easy to use and great quality. Always loved the Galaxy line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ive had for sure i would recommend this to everyone the price is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of upgraded from Galaxy S7 to Galaxy S20, if they are deals on unlock phone it would be nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Delivers as a high end phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Definitely a high end phone, but still usable. It is a great camera and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with ur carrier of choice. Battery last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love this phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It's easy to use and has the best camera of any phone camera I've had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My favorite phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its much better than iPhone. I love it. And it good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I’m going to be using an android phone. I’ve been an iPhone user ever since. I LOVE IT! I love how you can customize your fonts and wallpapers. I’m able to use it without any difficulty. The price is pretty high, but it’s worth it. Every smartphone is an investment.

    I would recommend this to a friend