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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Galaxy S20+ 5G Enabled 128GB (Unlocked) for its remarkable camera capabilities, allowing for excellent zoom and photography. They also appreciate the long-lasting battery life and the variety of attractive color options. However, some customers express concerns about the device's high price and the presence of bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 561 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Bigger sometimes better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried about the size of this phone vs my old S8 regular. But after holding it for a while there was no difference it comfort. The only issues is the screen is so big that reaching the top or certain areas can be challenging but not that bad. On top of that they have a built in feature where you can shrink the screen to reach what you want then make it big again after. The camera is great as well, no big issues with this phone yet I enjoy having it. Also, the cell reception on this phone and light years ahead of my old S8, with sprint. Really all the other features are just like a S8 not in a bad way just the same phone with a more improved camera and some some creature comforts with the software.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Cool phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Camera is great. it has many new features. some I have not explored as yet. single shot is cool. battery last at least 4 or 5 days. recharges super fast.. within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this phone is fantastic! It has all of the best features - external memory card, a great camera, everything. I love the feel, it's solid. The display quality is excellent. I chose this phone over the S21 because of the expandable memory feature. That's very important to me since I use it for work. I constantly take photos of all of the work being done, for documentation purposes, and using the OneDrive cloud service isn't a viable option, 15 gigs at a time. A memory chip is the only way to go. The camera is another reason why I selected this phone over the S20 5G FE version. This camera is so so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Samsung Galaxy after all - Only excellence can be expected and IT IS EXCELLENT! I love the camera it's blow mind. Fast and intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    So far I am pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The only complaint I have is the ringtones that are programmed into the phone. I miss the ringtones from the S9 and it only allows the preprogrammed ringtones to be set as a contact ringtone for text notifications. My favorite sound for texts was dew drop and it is not there. The other sound of rington I miss is the sound of a typical alarm and the morning glory sound. But thats just being nit picky. The only other downside is there is no actual power button. You either have to use Bixby or the screen to turn it off.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming from the s9+ may not have been necessary but the display is better. The s9+ has two things this didn't 1 is the superior finger print reader and the other is the headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    100% Recommend this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good . battery life very awesome . Also I like camera results very good. I recommend this phone Samsung galaxy s20+.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Best purchase I've made in some time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone incredibly fast and battery lasts all day with use! With price lowered is beyond great for the value! Recommend this for anyone wanting a new android!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Speed

    Rated 5 out of 5 stars

    Another great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get enough of the Galaxy devices. Love the color scheme. Phone works great and super fast OS. Nice large display for gaming and occasional video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    great technology

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing with lot of options. Quite a sleek model and the processing power has been good. Battery lasts for 36 hours for for heavy usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Most Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked up for this phone since launched and finally got it. Amazing display, nice camera, long battery duration, and fits nicely in my hand (upgraded from S8).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Samsung s20 Plus 5G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent phone not worth the price of upgrading in my opinion I came from an iPhone 6s and wish I had just waited and stuck with Apple, web pages load faster on iPhone and apps work better , even Google's own apps work better on iPhone , pictures are just ok in my opinion nothing special. Doesn't seem as smooth or as fast as it should. Battery life is good not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Color

    Rated 5 out of 5 stars

    What else do I need to say but "AURA BLUE".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone the 3-D camera everything about it is pursued the Aurora blue it's the best color out there everything else is as it should be the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always went with Samsung I think they are the best phones my old s7 broke and just got the s20 + great phone a little pricey but no problems great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic phone. It takes incredible pictures and is very fast. The video quality is great. Would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best purchase of the year!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Galaxy S20 Plus 5G as a gift for my husband! The phone has some amazing features! Camera is unbelievable, loved the picture quality. Another awesome feature is Wireless PowerShare where you can charge any phone. Amazing galaxy phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best phone in at the planet. More than what i imagine. Fast .easy and a lot new stuff you can do with the phone. Special with the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung all the way!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast, powerful, beautiful. One if my fave phones by Samsung. Camera is great, 30x zoom isn't exactly useful but who seriously needs to zoom in that much. Love the inscreen finger print scanner. Great battery so far. Upgraded from a note 8, so I'm noticing how much Samsung has kicked up the quality of their phones. Beautiful screen and colors. Very Loud I do miss the headphone jack but in todays world it's not as noticable almost everything is Bluetooth enabled. Nabbed it for a deal. Samsung user for life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Beautiful, Pricey but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's expensive when not in service plan bundle deal (no deals available when I needed it to replace a dying phone)... BUT Gotta love it!! Beautiful display, very nice upgrade from my S8+. Appreciate the improved video/pic resolution for capturing photos and movies. Transfer of apps and data was surprisingly smooth. Maybe a bit of bloatware on board that I still have weed through, and I need to become accustomed to a few things yet, but nothing critical for standard use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working from home because of the COVID lockdown & needed a new phone ASAP. Made an appointment at Verizon, drove over to the store & was told no one was allowed in (WHY did I need an appointment for that?). Fine, I ordered the phone online & drove back to the store, they're closed. Seriously? Cancelled the order & made an appointment at Best Buy, where they actually let me in the store! The team was awesome, & I ended up getting the phone for less then Verizon was selling it. I also got free Samsung wireless earbuds. In the future, I would never buy a phone from anyone but Best Buy! A+++ experience

    I would recommend this to a friend