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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Galaxy S20+ 5G Enabled 128GB (Unlocked) for its remarkable camera capabilities, allowing for excellent zoom and photography. They also appreciate the long-lasting battery life and the variety of attractive color options. However, some customers express concerns about the device's high price and the presence of bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 561 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The best balanced s20 phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S20 plus must say is the best balance between the S20 altra in regular S20 related for a big screen but not a bulky camera and a bigger battery but not too big as in all tra is the perfect phone balance in my opinion it has all the same specs as the S20S20 offer besides having a slightly smaller battery in the ultra obviously a bigger battery than ast one in a bigger screen so if you don't want that big camera bomb to S20 all trained you don't mind a slightly smaller screen this is the phone for you

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S20+ 5G

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, was a gift to my mother in law. She decided to switch from iPhone to Samsung. She loves it! This phone has super cool features like being able to record yourself while doing something else on the phone at the same time! Being able to video chat while operating another app on the call. Absolutely recommend! Great camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Excellent & very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked so no more iPhone, Samsung is better Fast ,battery long life

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Galaxy S20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Galaxy S20. Takes great pictures and is very fast

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Fingerprint/Facial Recognition Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Galaxy S10, this phones in screen fingerprint reader is a hit and miss. The facial recognition feature works less often. Quite often I find myself positioning my thumb several times to get it to unlock, sometimes it works the first time, you never know. The iPhone facial recognition works 99% of the time without having to resort to another method. We pay a very premium price for these phones, for $1,200 i expect perfection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to order online, have delivered to home, and activated by me, the customer. Best Buy communicated well about delivery expectations. I had never done this before, but was able to activate and move my stuff from old S8 to newly activated S20 in a couple hours. Phone has great battery life and I love the S20 Plus screen size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far i really like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to do things with this phone, but so far I am impressed. Normally when you move from one phone to the next you loose a lot of data especially if you have games installed. When we did smart switch all of my apps and all of my levels came over to the new phone. I am sure I have only scratched the surface of what this phone can do but I am having a blast learning about it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Phone that suits my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy S20+ 5G Enabled 128GB (Unlocked) - Aura Blue is a good phone that has very great features. It has a really good camera that gave me some great shots of the Super Pink Full Moon this week. Though my necessities are very basic like talk, text and check/respond to emails, I am really looking forward to using all of its features including Bixby. Love the phone and thoroughly enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Has SD Expansion!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, glad I got this when I did and not wait for the S21+ because they got rid of the SD expansion. So annoying, I have over 150gb of video and I need that expansion. Camera is amazing too. Haven't had any issues with it to this day (1/20/22)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my S20+ It's slim, attractive and lightening fast. The scroll is smooth and the photos are incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing phone, pretty high price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is hands down the best I've ever had, though it does have the price to match! It's definitely a phone for enthusiasts who use their devices a lot, the 120hz display is so incredibly smooth I just can't go back to normal ones! If your wallet can take the hit, it's worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Galaxy S20plus todays most advanced Smart Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a usual Apple person but Apple is behind in introducing a 5G phone that operates on worldwide bands. I hadn't had a Samsung smart phone since the Samsung 5 so I was really surprised at the features that Samsung has brought to their latest model. The camera is outstanding and it is very easy to hear callers even though I have a serious hearing deficiency. I would highly recommend you consider the Galaxy S20 line for your next smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Has everything!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fast. Had everything that a phone could have. Only annoying feature of Samsung is there fact that you'll have two of a lot of apps if you use Google. 2 calendars - 2 contacts - 2 clocks, etc... And can't really choose which one to default... They sync to one another.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overly rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have recently gotten into the samsung game, this new phone is truly not what everyone is raving about. After looking through and finding out its functions I still feel like the s10 and samsung A70 still have a better camera. The photos although they come out crisp when zooming in the photos are still very pixalated and the auto focus doesn't really work well. Some of the plus that I have seen from this phone is just the surround sound, it really makes a difference when listening to music, watching videos, or playing games. I say the price is not really acurate with what you get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Galaxy S20 Plus 128GB, GREAT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone. 128GB plus slot for SD card. I have a 400GB SD card installed. Beautiful OLED screen display just the right size. Only one thing wrong. I have become too attached to it since I find myself not having to sit at a PC anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alway love using Samsung phone because they give you opportunity to enjoy a new innovation b4 iphone users. Like amazing camera quality and features and not to forget the latest 5g compatibility which improved my reception quality compared to my previous s10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    S20 Plus great voice quality and better volume

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been excellent in battery use and voice call quality is clear and crisp and the volume is louder too. The plus is a step up and we'll worth the purchase. Samsung S20 series are great quality and ready to connect to any 5 around the country with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok the movies look great on it and it has some good features on the remote. For instance i can just hit the netflicks button and it starts the tv and bluray player and its on netflicks. Pictures look great it has custumizeabilitywith the apps even my remote from my samsung tv works with it so i need only one remote. The only cons so far is that when i used my playstation the HDMI cable worked fine for everything. With this dvd player it has 2 HDMI spots one for the tv and one for sound if you have a sound system i think. I dont have or need a sound system but compared to the playstation the picture is better but the sound is terrible. I have to raise it to like 90/95 out of 100 to here well when watching through this bluray player. Its like they are trying to force you to buy a sound system. Its not that big of a deal but if you forget to lower the sound and switch back to something different it gets insanely loud.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple enthusiasts for years, but made the switch to Samsung. I have no regrets. This phone is a great deal and has all the functionality I want and need. Love the quality of the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from S10+ to S20+ was a great upgrade. The S10+ was good, but seeing how the S20+ had improvements to the camera and processing power, it was a good upgrade considering I am a techy person that looks at the phone from its hardware.

    I would recommend this to a friend
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