Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 505 reviews
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is fast in mobile data.....i haven't had a high end phone in years so give me some time to get used to it and I'll find something to complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the Samsung lover

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a Samsung person then you're going to love the S20. I don't think you can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big change for me.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I had the old S6, and it still works great.. I waited for so many year before buying a new one. S20 5G is the best replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galazy S20

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've always had an apple phone, so i wasn't real sure about changing over to an android phone, but the galazy S20 was really easy to learn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, fast processor. Smartswitch makes it easy to transfer data for old phone, including apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. One of the best ive ever had. Definetly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this phone is amazing!!! I love everything about this phone!!! A little bit price but it will last you at least for 3 years!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for my Mom

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that small and not that big for Mom's. Good for daily use. Not just for Mom's but for everyone who likes a quality and good screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device with lots of functionalities

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S20 is a good device with a lot of functionalities built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 865 chip makes the phone run smooth. If you like curved edges you'll love this phone. The 6.2 in. screen is the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It was hard to get use to that buttons are on one side. It's good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for Sprint but chose to buy it from Best Buy due to the good experiences I have had with them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone i ever own in my entire life efvne fn3fvn3vj3fjv3fjv3fjv3fjvjv3j f3j 3jv3tjv3jvt3v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new phone. Bought another one for my husband. Love ita features. And great pink color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Am very happy with my purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once I got a sim card that would work I was off and running. I registered and transferred all my data by myself. Always needed help before. This phone made is uncomplicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can't I do these summery things for all the products at 1 time instead a 1/2 men who do these individual I you need to fix your system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My New Toy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone. I'm not much of a technology buff so I know it isn't being used to it's full potential but really nice phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120hz screen, 64mp camera, this has 3 cameras. The screen is not really curved like you would think from previous ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and excellent camera. Samsung never disappoints with their new phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product,,!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone and camera is just fabulous...battery back is much better than iPhone and takes half time to charge compare to Apple!!

    I would recommend this to a friend