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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 505 reviews
  • Rated 5 out of 5 stars

    Yes!yes!yes!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing as per usual Samsung kills it everything and the picture quality is outstanding I am in love with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint scanner works amazingly. The stock screen protector works well, keep it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you want in a flagship Android device.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Best screen, best camera, fast, and sleek design. Also still has expandable Micro SD card slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Non-chinese chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed non-chinese chip for my small business. With AT&T service this phone uses QualComm from Korea. Perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5G is now enabled and the speed is fast. Run tests against an iphone and the download and upload are significantly faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cellphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cellphone, one of the best cellphones ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for husband. He loves it and is used to Galaxy models. He had the Galaxy S8 before this and loves the camera upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I am happy with it. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone by Samsung I recently upgraded from a Samsung galaxy s9 plus. Make sure you buy the right case for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the previous model. Love the edge to edge screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! Arrived in two days after I have made my purchase. An easy upgrade from the S8+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2 cents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone why did I wait so long to get it I will never go back this is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a relative and I have not heard any complaints so I think they must be happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung S20 is amazingly smooth and it was an amazing deal thanks to BestBuy's open box prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for those that don't want something enormous in their pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung mobile devices. I hate the bixby assistant that cant be uninstalled, but everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my wife, she loves it. Much faster and enjoyable to use than her old Samsung S7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color of the phone. A nice size as well. Love using this phone and the camera is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech but easy to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the most favorite phone I've owned. Super accommodating to my preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone I book it for my wife birthday and she love it thanks again for the phone

    I would recommend this to a friend