Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 505 reviews
  • Rated 5 out of 5 stars

    Multiple phones in a large family. Best phone out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S20 is the best phone on the market right now. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing as it has 120 hz refresh rate which is amazing!! It is fast as it has 12 gb of RAM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of video, pictures, and sound is amazing. Very fast processor and no delay at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, a great phone for a even greater girlfriend... Oh yeah, the phone works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Fragile

    Rated 2 out of 5 stars

    ......

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice camera but not worth the money I spent on it. Also super fragile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another Samsung phone for my wife

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her succession of Samsung phones - if she's happy, I'm happy, isn't that the key?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweaome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade, and Samsung has never let me down and they still haven't. Awesome phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg I love my phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a galaxy five and it lasted me up until I had to buy this phone. I couldn't be happier with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone and excellent quality super fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good smartphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good smartphone! This new Samsung galaxy s20 very easy for use. Really big screen! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy better than Tmobile!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife Loves her new phone. This phone was not in stock at Tmobile. Best Buy saved the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung has done it again.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome. My only complaint is it is small compared to the Galaxy notes I have used for years. You get used to the size, eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung galaxy s20 . Perfect simply marvelous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    actually delivered fast, phone is the best, recommend if willing to spend money on a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone easy to use it was a great deal for my busy life style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cellphone ever I really recommend this cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal. Can recommend to anyone. For deals & promotions Best buy is the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, my unlocked phone works great just a small issue with the camera when I scan barcodes it takes like 5 seconds to focus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch the apple

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung. They last long and hold up. Hardware and tech wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S20

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my newest of Samsung Galaxy phones. Runs super smooth and has great picture quality.

    I would recommend this to a friend