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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 505 reviews
  • Rated 5 out of 5 stars

    New phone to replace S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone. Camera works really well. Much more powerful and versatile than my old S5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy and satisfied.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. easy and slick design. still a new phone when taken care of nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade and stayed with Samsung. At this time seems to work as advertized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as expected. Samsung has good quality and this phone is high end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for an Android…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone if you use an android. I’m an iPhone person but use this for work and it buzz’s right along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No apple for me just pears

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, if you can't get the s21 this is still a good phone to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone! I love the camera!! ♡♡

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this phone!!! Hopefully will not be needing another phone for a while..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an awesome display, even outdoors. Overall, an amazing iPhone alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone with 5G!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, any android user will love this phone, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Galaxy S20!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Plus I bought it on sale from BestBuy! They always have good deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, very helpful service and clean store. And I will highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast shipping and a good product Thank you BEST BUY for been the number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phonelove the phone love the phone love the phone love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It’s same size as S9plus, but light weight and more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought at a discount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic I find something new everyday that this phone can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great value. Everything is son fast and the storage can be upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, easy to use. Great quality and features. would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone fast streaming service takes great photos enjoy it very great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone simply stunning the way it works and functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking phone but the issue is battery life, I mean it has an ok battery life

    I would recommend this to a friend