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Customer Ratings & Reviews

Model:
SM-G781UZGASPR
SKU:
6427847
Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S20 FE 5G 128GB's camera quality, ease of use, and battery life. Many also appreciate its screen size, price point, and ample storage. Positive feedback also highlights the phone's 5G capabilities and overall performance. A minor concern raised by some users is the phone's plastic back.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 329 reviews
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why You should not force a comment, time is valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone.... great customer service!!! Love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good phone from a great phone company. Does everything I needed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung-Galaxy S20 FE 5G review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone. I love my Galaxy. I am a die hard Samsung person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modern phone. Does its job. Not much better than the phone it replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but the phone pickup was a little sloppy. Waited at the designated outside pickup for approximately 30 minutes...finally went inside. I don't believe anyone was aware of the pickup protocol. All told, it took about 90 minutes to swap phones and load Sprint setup. Just don't believe everyone is in sync.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my Galaxy 20 FE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my Galaxy!! I am so glad I upgraded and switched to Sprint!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank You Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ater GeekSQUAD adjusted my phone it now works great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone and I am still learning new things about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone sort of long though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! I would recommend this phone....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5G sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is way too big...didn't realize the representative was selling me this huge phone. She said they all are big now...she lied. 5G sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Phone Samung Galaxy s20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not what I expected it to be. I traded out of an iPhone. Big mistake. I pass the 14 day grace period, and could not return it. It's a glitch in this phone and I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Too sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is too sensitive to touch, its a good phone over all but frustrating when scrolling and when on Bluetooth camera app pop up out of no where

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ships fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service for this phone from best buy was great. Came in before the delivery date. If it were just this phone I ordered, I would order again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good service drops call for some reason even tho it’s with the same carrie.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st Samsung phone. I'm still learning about it. But I noticed the battery runs down quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just OK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just OK, It's a little Slow for me So I say is just OK

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed emotions!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed emotions, the phone worked okay & was very convenient to hold. I did not like how lagged the phone was or that the phone felt so cheap when holding or typing. All in all, would not recommend this!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supposed to have gotten this phone for free but after spending q hrs on the phone with sprint and best buy I have the issue and am still being charged...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    **Samsung Paperweight FE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was great right out of the box! However, after only a few short months of light use it is less than ideal. Even with a case my screen and camera lense are cracked. Despite never getting the device wet; the charging port quit working. My phone was (terribly) produced during the Pandemic. The components must have been factory rejects, but the "unprecedented times" forced Samsung to turn a blind eye to quality sourcing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I apologize that this has been a less than ideal experience. Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla Samsung