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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 966 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the Galaxy S20 FE 5G 128GB (Unlocked) for its excellent camera quality, affordable price, and long battery life. It is considered user-friendly and offers ample storage. However, some customers express concerns about the lack of a headphone jack, its large size, durability issues, pre-installed bloatware, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 117 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Samsung FE 5G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. It looks and feels like a top teir phone. Super fast and the 120Hz refresh rate is very good. I've had plenty of phones in the past few years that include IPHONES, LG, MOTOROLA, GGOGLE, ZTE, ALCATEL, AND OTHER SAMSUNG. From top of the line to the bottom of the barrel and I can honestly say this would be in my top 3. I haven't had a chance to test 5g yet, but as of now it's a steal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone for starters and it has a good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Just got it and it works and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, the camera works great and the screen is great too. Definitely worth the $600. I wonder if this is the first ever consumer review of this phone?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    Excellent phone for the money! Best Value EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone packs all of the hardware you need at a steal of a price. Same internals as the S20 flagship. Sub 6 and mmwave 5g, snapdragon 865, 6gb ram, and 128gb of UFS storage!! The best part is the 120hz refresh rate at this price point. Everything is smooth and silky and the interface is on point. And on top of that it has better battery life than the regular s20, s20+, note 20 and note 20 ultra! You can’t go wrong. The plastic rear looks beautiful and won’t shatter like glass. There’s really nothing else that you can ask for especially at this price point. 120hz, 5g, flagship specs, excellent camera with night mode, 128gb+ expandable storage, non crackable back and the icing on the cake... IP68 water and dust resistance. Buy this phone while it’s on sale and save even more!!! For $599 this is an absolute steal and is worth every penny for the years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Speed

    Rated 5 out of 5 stars

    Samsung S20 FE is a true value flagship phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating this 5 stars for the *value* you get with this phone. Especially since I got it at the pre-order price of $599 (which I believe may be the current price at the moment). Prior to this, I've only bought Google branded phones since 2011 (though that phone was the Galaxy Nexus, which was made by Samsung, my last Samsung phone before this one). Then I had the Nexus 5, then the Nexus 6P, then the Pixel 2 XL, and now this. Coming from pure Google experience phones, this took a bit to get used to. It's much heavier than the P2XL, but still feels good in the hand. Basically, the phone is crazy fast, and has almost all of the latest tech you could want in a flagship, while giving up the most cutting edge stuff (that I don't notice, and many others likely won't), in order to bring the price back down to earth. It has UFS 3.1 storage (as fast as you can currently get in an Android phone). It has WiFi 6 (I don't have any WiFi 6 capable routers yet anyway). It has a 120Hz display (which is awesome, but after loving that for a few weeks, I switched it to 60Hz, and I haven't regretted that move). The point is that it's your choice, and you can toggle whenever you want. Cameras are very good (perhaps not Pixel quality, but they're definitely more versatile). "One Shot" mode is a ton of fun. At $599, this is a no-brainer. At $699 (list), it's an exceptional value, but other phones at least enter the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Speed

    Rated 5 out of 5 stars

    Galaxy S20 FE 5G phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's just about the same as the flagship S20, only 400 dollars cheaper. It takes better pictures than my camera. It's fast, customizable, the screen is great. It has some great apps installed and plenty of room for more. I don't think personally that I will need any more than the 128 Gigs of storage but I put a SD Card in anyway for music. Best phone I've ever had and I got 100 dollars off at Best Buy--Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone at a good price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great option at a good price. When my previous phone died on me samsung had begun pricing the galaxy phones at crazy prices and so i became worried, but this one was much more reasonable. I have ran into no issues with it i have been able to play any games i wanted, browsing is no issue and the camera is really nice. Definitely a great phone at a lower price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    Samsung hits the Bull's Eye

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to S20 FE from Galaxy S7. Performance is great with Snapdragon 865 n 6Gb RAM Software n UI is improved lot in Samsung`s OneUI Camera Quality is nice with 3x optical zoom and night view 400 ppi display was a concern to me but I dint see much difference from 500 ppi of S7 but 120 Hz compensated well with speed. Blue Matte finish with Bazelless build looks great 3 years of OS Upgrades are promised as well 4500 mah battery gives enough juice Competitive Pricing -Ve Not sure about the durability of Gorilla glass 3. I will get a good protector Samsung got most of the things rite in this phone. This is going to sell like Hot cakes I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    The flagship that should have been.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What allured me to the S20 FE was the high refresh panel, the known quality of Samsung's Cameras and the price. Holding the phone in hand that 120hz screen really helps it feel fluid and snappy, the under screen fingerprint sensor is among the best I have used, and as far as the UI goes, I think Samsung has cleaned up their act since the days of the S5-7 days where it was a but more messy, this gives a feel of the stock Android UI but with plenty of Samsung flair. There has been zero complaints from my end for this device, does everything I want it too and does it well, I can readily reccomend this phone at its $599 price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    Lower price but big value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a fairly cheaper than the flagship S20 phone, but is surprisingly very similar and I fell that it is a very good deal in comparison. I like that it has a hi-refresh rate big screen and a good camera system. It also has the 5G phone capability, and is dust and water proof to an IP68 rating! The battery usually lasts me about 1.5 days, but I admit that I don't usually do any gaming or other heavy usage on it. Overall there's a lot to like and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    Pure gem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I've ever had. All great features are on the phone in an awesome price. Camera is very good, performance is great, battery is decent, display is top notch. Been around a year and still performing like brand new! What else you can ask for!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Speed

    Rated 5 out of 5 stars

    Best phone I've ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even having owned previous galaxies the S20 Fe is instantly noticeable as special, the camera is amazing, the speed and refresh rate of the screen will make older phones feel ancient and the price is that of a mid tier phone. Simply a flagship phone for a few hundred less in price

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Storage

    Rated 5 out of 5 stars

    Super phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome lots of storage does everything the more expensive phones do for half the price looks great smooth operation no lag issues so far 5g ready. Going to buy another one for my wife. Another rock star samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    An amazing value for $600

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this device for over a few weeks now and I must say everything about it superb. You get way more for your money than the Pixel-5 however, the fact that Samsung removed the headphone jack even though the device could have space for it isn't good because Samsung dissed Apple for doing this and Samsung didn't even include a 3.5mm to USB C adapter which unwelcoming. I am docking a point on this but other than that this is still a five-star phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    S20FE review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a ZTE Axon to a Samsung S20FE 5G. Truly glad I made the switch. S20 FE is fast utilizing the 5G network. Fits right in my budget without the extra bells and whistles that I'm sure I will not use often anyway. Purchased this item at Bestbuy in Vauxhall, NJ using the store pick up. Thank God, there was a dedicated line for pick up which helped accelerate the pick up process. I also recently purchased a small appliance and opted for the curb parking pick up due to Covid.... I ordered the item the night before on line, drove early before the store opened and waited for the order confirmation. I received the text a few minutes after store opened. I picked up the item at the curb parking in about 10 minutes after the store opened. Very convenient. Thanks Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Love this phone!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a few months now and absolutely love it. I've had every model galaxy since they've came out and this is definitely my favorite. It's not too big or small, in my opinion. The camera quality is good, screen resolution is pretty and has a fast refresh rate, and most important of all: it was less than the typical $900-$1,000+ I'm used to spending on a phone. This is an excellent buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent budget phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a solid phone, and 6 months later i got a trade in credit for $1k for it

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality phone for the price in my opinion. It's not $1000 and it has a high refresh rate so the screen moves as smooth as butter, a ton of storage, pretty colors, it's super fast, plus the resolution makes videos and movies look beautiful. I looked at other phones and I thought this would be the best bang for my buck because it'll probably last me 5+ yrs since tech inside is powerful and there's so much storage. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Excellent phone if you can't afford the S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched some Apple to Samsung and have no regrets! This phone is wonderful at an affordable price. Battery life is excellent. The phone is lightweight even though it is quite big. The display is pretty good (definitely not as sharp as S20 but that was too expensive for me). Since the phone is so big, it has a feature where you can shrink the display to a smaller size so you can access the full screen of the app with one hand. It's very helpful! All in all, it's a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    S20 with out gut high price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, fast phone. Great alternative to the higher priced s20s without the high price point. The only difference is the processor speed. Definitely not worth spending an extra few hundred dollars for a little bit of a faster phone. The screen seems a little bit more touchy than I'd like but that's because I i use swype to text. Other than that I love it.

    I would recommend this to a friend