Customer Ratings & Reviews

I ordered this phone after having a Samsung Galaxy S7. I guess I didn't read the size good enough, because this phone was much bigger than I expected and it didn't/doesn't fit in my hands well. I had upgraded my S7 because it was only a 32GB and was running slow. The S20 does go pretty fast speed-wise, and I have it in a 128GB so I'm happy that I have more space for apps and other storage. However, I just wish I would have read the size closer. It is OK if you want a slightly bigger phone, but it wasn't what I was going for. Due to COVID, I wasn't able to get in the store and actually feel it out in my hands so I had ordered it when on sale and although I saved some money, I wish I could have handled the phone first.

Here are my first impressions after having the phone for three days. Pros - Nice camera. It's not professional grade, but for the average consumer, it's great. - Widgets! This is my first time using a android device, and I still have a lot to learn about the OS, but so far I've really enjoyed being able to customize the screen with various widgets. Cons -The finger print reader could be better. It requires a second scan about 1/3 of the time -Not a quality speaker for music. This isn't a problem if you plan on listening to music with your headphones, (Bluetooth, as there is no audio jack), but if you like to Jam with your friends you should get a separate Bluetooth speaker. -Too big for hands and pockets. Additional Notes - Bixby vs Google Assistant. Similar to Siri, Bixby and Google Assistant allow you to search things and access various phone features by voice, such as adding an event to your google calendar in a single sentence. However, they work in very different ways and having two options is confusing. Bixby is optimized to work with Samsung/Microsoft features, and will only work with pre-made 'capsules', like Netflix or Spotify. For example, if I say 'Play the Duck Tales theme song', Bixby asks me to add a Spotify account and will not play my music from YouTube Music or Apple Music. Google Assistant operates more like Google. It has better search functions and will play music from any app I ask. However, Google Assistant and Bixby have different apps for their reminders, and when I add a reminder using Google Assistant it does not add it to the Samsung 'Reminders' widgets. It is nice to have options, but it feels like Samsung, Microsoft, and Google are all fighting for your attention on the same device.

Nice phone, my second Samsung since the S6Edge. A bit bigger than that version which is a bit clunkier for me. Prefer a slightly smaller size but did not see too many options in that range. Otherwise working fine to start. Easy to move everything over. Some changes to the interface as expected but pretty easy to navigate. Samsung still loads a bunch of crapware which is annoying but slowly cleaning things up. Otherwise a nice looking phone that is easy to use.

I’ve been a loyal customer to the brand HTC for my phones, but they no longer make them, so I had to make the switch. So far I love it. Having a new phone is always exciting, but there are so many features I’ve been missing not having a new phone for the last 3.5 years. There are some adjustments I’ll have to make. The phone is longer than I’d like and some of the functions are opposite than I’m used to. The picture quality is amazing. The camera takes great photos, though I haven’t fully played with the features. So far I highly recommend this phone!

Great phone so far. The cameras are pretty good, I haven't even pulled out my 35 MM in a while. It is slightly larger than the last Galaxy I had and it took a little getting used to sticking out of my pocket so much further. I also like that it seems to have better volume with apps and phone calls.

I wanted to upgrade from a Samsung Galaxy S7, so when I saw the price around Black Friday, I went for the S20 FE. I think it's a really great phone for the price and haven't had any issues with it so far, although I wasn't used to having such a long phone at first.

So far a pretty good phone. It's a little big and bulky, especially compared to the stock s20 but it also comes at a lower price point so you get what you pay for

Great phone for my wife. She loves the camera on it. Only thing she wished is that it was a little smaller...