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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 966 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Galaxy S20 FE 5G 128GB (Unlocked) for its excellent camera quality, affordable price, and long battery life. It is considered user-friendly and offers ample storage. However, some customers express concerns about the lack of a headphone jack, its large size, durability issues, pre-installed bloatware, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 966 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great 5g phone value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great black friday sale for 5g phone, the screen size is better than s9 and love the camera of s20FE.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great value 5g phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great black friday sale for 5g phone, the screen size is better than s9 and love the camera of s20FE.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Great display, sound, and camera quality. Would buy a 100 times over

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera.. as always samsung rocks the photography...

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone at half the price of a regular S20!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone taxes great pictures and videos. Phone calls are so clear compared to my old Galaxy 6.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for the price ! great quality, very light and thin phone but durable !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    S20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the same features as the S10. Great quality and even better camera. The battery last along time

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    S20fe loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this phone for the price I paid for. I had to give up my s8plus and it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this phone. it was cheaper than the flagship devices. it is feature rich.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    GS20 crew.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone quality is top notch ,cameras great. No complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good for the time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so good and fast but probably wont be a great value for that much longer

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed with the camera! Best feature would be the fact it can charge Another phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    NIcePhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, not a phone expert but the camara quality is good enough and speakers are load :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone as it is much faster with a quality camera that has great zoom

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Does everything that I expected to and more. Battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Black Friday purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful!!! Got it on Black Friday and it was worth every cent. Super smooth to use, beautiful camera that always gets compliments, super fast fingerprint reader (although less so when a screen protector is on it). It is quite large though, so if you're looking for a smaller phone you might be better off with a different one. This phone truly lives up to its name for being a Fan Edition!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great value phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall 5G phone at a reasonable price point. Camera is top notch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price for this phone when I had purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Need a adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast. Camera could be a little bit better. Need headphone or c - adapter jack.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good hardware, frustrating software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think this phone is a good deal if you can get it on sale like I did. In general I think samsung has chosen the right hardware points to compromise on, but I find Samsung's approach to android extremely frustrating. I bought this phone as an upgrade to my 3 year old OnePlus 5t. I think this phone is in a similar place in the market as that phone when it was new. I like the hardware of this phone. It seems to have all the useful features (wireless charging, water resistance, sd card) with none of the gimmicks. The notable exceptions are the battery life and and the lack of 3.5mm headphone jack. Reviews I read led me to believe that this phone would have above average battery life with over a day on the tank. In reality I find it much worse than my old phone. I can just squeak out one day with the phone typically under 10% at the end. The 5t would easily go 2 days. I use the phone a lot during the day for streaming music, podcasts, and/or audio books to bluetooth earbuds. On top of the mediocre battery life, the phone is much slower to charge than my old OnePlus 5t and the included power brick is not even the fastest charging one for the phone. You have to buy that separately, lol. The one other hardware(?) Related gripe I have is that this phone has no ability to turn itself on for an alarm. The 5t could wake itself for the alarm, this phone cannot. So if you plan to use it as an alarm, you will need to leave it on all night. Otherwise the hardware is great and I am happy with it. The expandable storage is a nice touch. My main gripe is with Samsung's take on android. This is my first samsung phone and I find One UI buggy and frustrating. Samsung really wants you to use their ecosystem but it seems like it offers realtively few actually useful features. A lot of the features seemed geared towards allowing you to interact with other people with samsung phones. This approach works with apple because iPhones are ubiquitous enough, but literally none of my friends have samsung phones so most of these features are useless wastes of space to me. Samsung does allow you to uninstall some of the apps that come with the phone, but not enough in my opinion. Some of the default samsung apps have ads in them which feels extremely cheap when you have already bought a premium device from the company. What's really frustrating is how hard they make it for you to opt out of the samsung ecosystem. For example, I use the microsoft launcher, but every time I reboot the phone it changes the default launcher app back to Samsung's One UI. I have to go into settings to change it back and then also wipe the cache and storage for the one UI app to get the phone to use the microsoft launcher again (a bit strange for a company that does a lot of partnerships with microsoft). Additionally, I use the Google messages app for texting, but the phone app/combo has difficulting downloading MMSs that were sent while the phone was disconnected (airplane mode or off). I have to switch the default messaging app back to the samsung one, download the MMS to read it, and then change back to the messaging app I prefer. As a final example, a long press of the power button by default launches bixby, Samsung's personal assistant. If you change your personal assistant app (to, say, google) the power button still launches bixby. You can change the power button to instead bring up the power menu, but there is no way to have it bring up the personal assistant of your choice. Seriously? All of this seems like manipulative and coercive attempts to get you to use their apps so thay they can profit off you via ad revenue. It's against the spirit of android. If I had wanted to be forced into an ecosystem I would have bought an iphone; they do a better job with that if only because the have a larger market share. There are some software features that are nice touches though. The link to windows feature is cool and useful, allowing you to pull up apps from your phone on your windows 10 pc. Samsung Dex seems like some cool innovation and I like the idea of it, though at the moment I don't really have a use case for it. So overall my advice is: if you have already owned galaxy phones and like Samsung's software, this phone is a great deal for you. Otherwise I would advise a purer android experience like a pixel phone or a OnePlus. If you want an ecosystem but haven't bought into samsung yet, get an iPhone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I would like to thank you for providing this detailed feedback, Zarelark. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla Samsung