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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 966 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Galaxy S20 FE 5G 128GB (Unlocked) for its excellent camera quality, affordable price, and long battery life. It is considered user-friendly and offers ample storage. However, some customers express concerns about the lack of a headphone jack, its large size, durability issues, pre-installed bloatware, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 966 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow keys don't function well no internet connection calls go straight to voicemail I've tried several things to get it to work right only having temporary success not a good phone too many bugs to work out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my husbands phone and he liked it at the beginning, but as time went on it kept having so many issues. The battery life was not good, when he sent or received text messages it would takes hours sometimes! Would show full service, but would have none. The best place for him to use the internet was at home on our wifi. We have the same cell provider, but I did not have those problems with my S20 +. This past May he upgraded to the S21 Ultra and loves it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but than it ok some issues a upgrade will fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new Samsung Galaxy S20 FeG phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Function so well and price is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy 20 FE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good screen, nice phone, good battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RETURNING THIS JUNK!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen sampling is screwed up. Swipes are taps and taps are double taps. Software updates and touch sensitive changes didn't help (Samsung's fix). GO READ THE FORUMS! Tons of these phones aren't registering touches correctly. Nothing Samsung suggested helped, and they're not willing to fix it. Rushed product, bad customer service by Samsung. DO NOT BUY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy S20FE is a horrible product. I just opened this phone yesterday and it's already not working. First Chrome and Android System Webview will not update. I updated the system, restarted the phone, nothing works.  2nd this phone is NOT using 120hrz, it's not even 60hrz. I compared it to my galaxy A50 and it is much slower. Last, Samsung has horrible support. I contacted an agent today and they refused to assist me in any way. They only said return the product, now I have to pay a restock fee for a defective item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung phone as a standby phone. Build quality is okay, the backplate looks and feels like cheap plastic. Battery life is average. Camera quality also not really good. There are better options than ths phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    5g vs. 3g?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a technology kinda guy so reviewing a cell phone is probably the worst thing to ever ask me to do. Frankly speaking, I'm not clear on what this new 5g phone has over the perfectly good 3g cell it replaced... but I was told "you have to do this ... " for whatever silly reasons of the time. And so I did. Can't say that I'm impressed with any differences... this thing isn't any kind of rocket launch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Spend your money elsewhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fast and modern, but it is also cheaply built. If anything happens to it, be prepared to deal with Samsung "support". Possible this is the worst Samsung product I've owned, and that's a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker quality is lacking. Set up feels like it's made for a left handed user. Not very impressed overall, but it's getting the job done and didn't break the bank.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. I really think the Pixel line-up is far superior. Samsung UI feels more like bloatware, and the screen is quite fragile.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waist your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother, battery doesn’t last all day, Usually when you get one they last a couple days. doesnt show the messages pop up, you get a bar you have to unlock phone then click on the bar. Too many steps just to see who has messaged. Yes, I went to geek squad they couldn’t adjust it. All group messages come through and a grey banner goes across message and area to write message so you cannot quickly answer you have to wait a minute for it to clear. Just to name a few

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, TillG. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in October 2020. Found some erratic screen and light issue. While talking on the phone YouTube or other search engines start automatically.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen couldn't survive one day!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen used on this phone must be the thinnest glass since it didn't last 24 hours before the screen cracked. Now, only a few months later, this screen has cracks across everything. Bought a Samsung brand case versus an Otterbox like I normally do since my wife liked the Samsung case look. BAD DECISION. Do not buy Samsung branded cases, keep these Samsung phones in an Otterbox if you don't want them to break

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, JessieI. Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Hard to downgrade, but decent phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap little Samsung phone! I had a Note 9 and the switch was unbearable. I returned it and got the Note 20. Life is good again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy S20 FE 5G was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Not so good for me phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This telephone has many issues. The sound leaves in the middle of a video. I have had to take this phone in to Best Buy several times. Sending and receiving text message has many issues. I have to turn off the mobile data at frequent intervals when at home as ATT says it is using data when in fact I have WIFI 5 G doing the same thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy S20 FE 5G 128 GB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, but charge is good for a day of use at most At the time purchased the price was only ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues right away with the messaging and battery life of this phone

    No, I would not recommend this to a friend