Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 966 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Galaxy S20 FE 5G 128GB (Unlocked) for its excellent camera quality, affordable price, and long battery life. It is considered user-friendly and offers ample storage. However, some customers express concerns about the lack of a headphone jack, its large size, durability issues, pre-installed bloatware, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 966 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Wonderful new Samsung phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding phone. Handles calls and texts with aplomb while being fast and solid in internet functionality. Fabulous phone at an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung guy but when my S9 went out I thought I would try a iPhone 11. After using the iPhone 11 for almost 2 weeks I found I missed my Galaxy phones to much, so I returned the iPhone and purchased this unlocked Galaxy S20 FE and I could not be more happy with it. Sure it is scaled back some from the S20 regular edition but is a awesome phone for the money and I have more freedom over the iPhone which is great for kids but as an adult I don't need Apple to baby sit me and tell me what I can have on my phone or limit how I can customize it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced an outdated LG Stylo 2. Comparisons to it would be unfair. This phone has so much more speed. The 5G is outstanding. The battery life is amazing. The screen display is like eye candy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought my phone from Best Buy. I have great coverage with my protection plan and didn't need to go to a cell phone store that sells you there locked phone. Purchase was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 3 out of 5 stars

    Has issues, but good overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some bluetooth issues and screen buttons(the home, back and windows) stop working here and there. Had to restart it a couple of times already since the screen/bluetooth bugged really hard. Camera is amazing, I'm really impressed with it. Battery life is insane, I use it for like 3 hours during the day, with max brightness and bluetooth on headphones, and also with 4G on all the time. By the end of the day there's still 50% or more left of battery. Its only worth it if you buy it with a discount, otherwise get another phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung telephone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung phone but I purchased a Motorola one because of all the extra features that I got the Samsung phone was really nice but not enough of what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung i enjoy the option to purchase without a contract. Great quality phone live the features. A nice upgrade with nice features and a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Killer phone!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in love with this phone. Speakers are VERY loud, its form and function are first rate. Battery lasts a really long time with moderate usage. Camera is also first rate...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung S20

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my husband. Very affordable and has 5G. Easy to use. We are a "Samsung" family. Picture is awesome. Only downfall was trying to find a durable case for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great all around phone.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Motorola devices that died in 18 months. I had enough. On a whim, I bought a Samsung S20 FE. Was instantly impressed with the quality, screen graphics, processor speed, and OneUI "skin" on top of Android 11. This is a solid phone that was not very much money compared to other top tier premium phones. Use this phone heavily all day for work taking/texting and does not skip a beat. Camera is amazing, especially night mode. I've used this phone 9 months now and it's still going strong. You get what you pay for, and with Samsung you are paying for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better value then the S21

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a phone in the Galaxy family but don't want to spend top dollar on the S21 then this is the one to get. The camera is average, but even then they are decent quality and phone runs games pretty well too. The battery life is excellent. If I'm just using it for phone calls and texts and not playing games all the time. I can go a day or two without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    This Samsung S20 FE 5G!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, I believe it will serve me well in the communication endeavors. The storage, speed and versatility of this phone is everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excellent Smart Phone!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe phone has so many features plus 120hz screen for under $700?! Super lightweight and screen is amazing plus camera is awesome and the functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Storage

    Rated 3 out of 5 stars

    S20 FE

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this phone not being a plus, it is a bit on the bigger side. Holds a lot of documents, photos, downloads which is a plus. Back up is a bit small compared to the amount the phone can hold, so may have to purchase the upgrade to backup everything. Some times depending on certain apps, it likes to freeze for about 5 seconds. Could just be the app itself however, speaking to a few others with this same phone, they've had similar issues with freezing within different apps as well. Camera is amazing! Overall a decent phone with great storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Samsung s20 fe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone, Beautiful color, easy to use, really takes good pictures. Sleek design, Good price! I would Highly Recommend this phone. I Love Samsung phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    would definitely recommend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this phone in January, but it was stolen in April. I went with the same phone when I decided to get a new one to replace the one that was stolen because, for the price, I don't think you can beat it. I think the front camera quality could be a little better, but the rest of the phone is fantastic. It does everything I need it to and, as most smartphones can, more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yay for Best Buy's Value & Excellent Rep Hannah!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the product, friendly service & superb knowledge of Hannah. Best Buy TUSTIN not only provided GREAT price on the Samsung - Galaxy S20 FE 128 (unlocked) phone. Best Buy delivered impeccable value for the overall experience. Hannah's calm, friendly demeanor and skills communicated made the process easy! She knew it was close to closing time and didn't rush me. I was advised about all the up to date features for this Samsung galaxy model. $100 off plus took the time to show me how everything works. Also updated me on tips for the Galaxy! "Best Buy ROCKS!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FE was a great phone, slightly cheaper and worth every penny. I love getting open box deals on unlocked phones at Best Buy, always keeps me coming back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great budget flagship phone...

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for almost a week and I think it is a really well made phone. For the price it's hard to beat. The screen is vivid and beautiful. The processor is superfast and the camera takes awesome pics. The camera app has so many functions I don't think I'll ever use them. The face unlock feature along with fingerprint unlock work quickly and reliably. The 5G works fine on Tmobile. Speeds can vary tremendously depending on what the carrier's coverage is. I wish it had a 3.5mm headphone jack but this is still a great phone. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone. Got 2. Me and husband We enjoy. Eady to use for elderly

    I would recommend this to a friend