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Customer rating

Rating 4.7 out of 5 stars with 588 reviews

94%would recommend to a friend.

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Rating 4.5 out of 5 stars with 8 reviews

Page 1 Showing 1-20 of 588 reviews
  • Rating 4 out of 5 stars with 1 review

    Good phone but with some issues.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Fingerprint security

    Nice phone with lots of flagship features but my particular one is experiencing intermittent problems with the touchscreen. Sometimes it will not respond to my touch all through the center of the screen. I have read issues with this in some of these and haven't seen any recommendations for repairs yet. My wife has the pink one and hers is running fine with no issues. Makes me think this is a hardware problem. Guess we'll see if Samsung fixes this problem! Other than this it's been a really solid phone. Battery life is very good and the screen is bright and clear. Really love the 120hz refresh rate!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Samsung S20 FE 5G

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    During the Black Friday promotional period I went in to replace my Samsung 8+ as I wanted to upgrade to a newer 5G phone. I found out that for the Samsung Note I had my eye on, that I could purchase 2 S20 FE 5G for the price of note. So I bought the 2 S20's & now my wife has a beautiful red upgraded phone! They both work terrific & possess a great camera. Thanks to the sales associate who steered me in the right direction.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome computer - and a phone to boot

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Nice, slim phone. My first Smart Phone and am very happy. Got a good deal on Black Friday with Verizon purchase. Note that another reviewer said that this phone could not take an SD Card. I poked around and found that Samsung said it could be expanded with up to 1TB SD Card, so I ordered the SanDisk - Extreme PLUS 1TB microSDXC UHS-I Memory Card, also at Black Friday prices. The instruction sheet that came with the phone does not mention an SD Card, but when I popped out the SIM Card tray (had to test the little tool they supplied), I saw that there was a spot on the flip from the SIM for a microSD. Popped in the tiny card and it worked just fine. Took it back out, put it in the adapter, put it in my laptop and loaded all my stuff (entire CD collection, all my docs, all my pics and barely used any space). Now my S20 may just replace my laptop as the main computer.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Red Samsung Galaxy S20 FE

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    My wife liked my Samsung S20 FE in blue & noticed that they had it in red, so I purchased her that red one for Christmas. She loved the 5G upgrade & the fantastic camera. Also it was easy to transition from her old Samsung & that made the switch rather stress less .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Galaxy 20Fe

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It is very easy to get use to. It doesnt have everything some phones have but it's ok because I dont use half of the stuff that's available on phones. I upgraded from galaxy 7 edge so I really enjoy my new phone. It doesnt have headphone hole to use. It's not needed now there are wireless earbuds. Overall is a great phone finally a phone that does everything I needed. I like the color i got mint green.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wonderful Upgrade

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Screen quality

    I finally upgraded my 8+ and am extremely happy with my purchase of s20fe. It has alot of the upgrades I needed that my s8 needed. Plus I never noticed how much faster moving a new phone could be. It is very reactive and when I touch the screen it is not on the wrong character.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dr Phil

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life

    This is an excellent phone with real good battery life. I’m very happy & satisfied with this phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good Phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love the new phone. The screen is so clear and is a nice size. I had an old phone so I have had to get comfortable with the volume up and down buttons on the same side as the power button. Not a lot of choices in cases for this model - you do have to find one that is for the S20 FE because a S20 doesn't fit the same. I also had a micro-USB charger and this is a USB-C cable. I bought a micro to type c adapter for my car so I didn't have to buy a new cable and it works well. It was an easy process and I didn't have to wait for the curbside pickup. I texted my arrival and they brought it out immediately.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good Samsung Galaxy addition

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the fourth Galaxy phone that I have purchased over the course of approximately seven years, so it is accurate to say that I prefer this family of phones from Samsung. I was reluctant to purchase the S20 FE, at first, because I wanted the standard S20. I thought the variance of features would be a concession that I would not want to make. However, I was far from correct because this phone has not disappointed me at all. I really like this phone, especially considering the promotion/discount that I was able to take advantage of in order to purchase it. My only regret is that I was unable to find the phone in Cloud Red the day of my purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent value, but you will need a case.

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Samsung made some cost saving changes to their Galaxy S20 series smartphones. The S20FE comes with a flat screen (which I prefer), and a colorful plastic back. This feels a little lightweight and slippery, so you WILL need to use a case, then it's fine. Since I upgraded from an older Galaxy model, I haven't even noticed that the camera & RAM were slightly less than their top of the line models. Activating phone with Verizon was a major headache and took hours and multiple tries over several days before everything was working correctly. (Probably my punishment for not buying it for double the price through them.) Best Buy was having a promotion for $400 off when I bought it, making for an incredible value!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    No-nonsense flagship

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I had Note8 before - a loverly phone, but it had a few features that I wanted to change: 1. I wanted flat screen 2. I wanted plastic back I've got it all in S20 FE. I didn't use the pen much and didn't gain much from QHD resolution. What's better in S20 FE: 1. 120Hz screen 2. Newer processor 3. Speedier memory Regarding other features and changes: 6Gb RAM - same as Note8 and less than in the more expensive flagships, but enough - should be no issues with that microSD - present, great to have for photos and videos 3.5mm jack - gone, wireless headphones and earbuds are more convenient anyway IP68 rating - present, great I'd highly recommend this phone to anyone

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Decent phone but with one big flaw

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Bought this to replace my 3 year old S8+ which was still working fine albeit a bit slower than when I first got it. Sale price for Black Friday made it an attractive deal. I did some research before buying because I was also considering the non FE model for the extra 2gb of RAM. Overall phone is good. Battery life isn't much better than my old phone which was disappointing since this one has a higher capacity. I tweaked my power settings and with average daily use I'm getting about 24 hours between charges. Most disappointing problem is with the screen. I get random key presses at times just from holding it and at other times it is not responsive. Samsung has issued two firmware updates to attempt to correct it but the issue persists. I may consider returning it as I've had it for almost a week now. Otherwise it's a Samsung smartphone. Nothing groundbreaking over the last few generations. At $400 off MSRP it's a decent deal but at the regular price it's not worth the upgrade in my opinion.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good fast phone

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Overall I am very satisfied with this Galaxy S20 phone. It is very fast and is a good size. Not too large or too small. I would recommend this phone to anyone. The only thing I don't like is the way messages are handled. It will take me a while to look for messages in the notification pop up space. I am so used to having a blinking light to remind me if I don't hear the sound alert. The flip up case helps with displaying a solid light when I get a message or notification, but I still miss the old blinking light.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very happy

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Upgraded from my old Samsung j3 phone that kept running out of storage and memory so any phone is a step up. I'm very happy with this phone its much faster. Transfer to new phone by best buy salesperson was very fast and painless. Functionality of s20 so similar to old phone, very little learning curve.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great S20 FE phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Best Buy never disappoints when it comes to cell phone deals, $269.99 for each phone. Upgraded two phones with this device. Samsung doesn't disappoint as well. I can live with a plastic case instead of a glass case. I can't fathom paying over a grand for a cell phone. This model is a good enough for me. Same hardware as a reg S20. Pictures are awesome. Thanks Best Buy for always having great cell phone deals before and during Black Friday.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    S20 FE review

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Have owned Samsung phone for years and like this one except the size is a little too large for me. Preferred smaller S7 size. However the phone functions well and has more options and storage. Pictures are amazing. Can do all I need to on my phone. I don’t stream movies so can’t say how that works. Overall pleased with purchase and the salesperson at Best Buy who helped us.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    What no cases?

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The phone is great. Being able use the whole screen and adjust it on the fly, is epic. The only reason I give 4 stars is the lack of cases. I have to have it protected due to my job. Nobody made a case for it for the first month I've had the phone, cracked the screen on the 3rd day. Good thing for the insurance. Which came to my home and repaired it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Samsung Galaxy S20 FE 5G UW Review

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I am very happy with this phone. It is very quick and efficient. For the price of the phone I would consider it a steal. Also comes with a mini SD card slot which is a plus for me. I would highly recommend this phone for anyone looking to get a new phone for a fair price.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    $500

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The only negative is apparently some are having screen sensing issues. Since I am not having said problem: 5 ALL the way! Switched back from apple again. I bought this because of the price, which was reinforced by the 12 release. I do love apple taking it way back to the 5 style, but the mint is sharp on the FE too.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great phone. Easy to hold. I love the fact that it is so sleek and easy to hold. Screen seems quite strong. Also has high processing power and alot of storage. I am very pleased. Everyone needs this phone. I highly recommend. Please come by best buy they are great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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