Customer Ratings & Reviews

Nice phone with lots of flagship features but my particular one is experiencing intermittent problems with the touchscreen. Sometimes it will not respond to my touch all through the center of the screen. I have read issues with this in some of these and haven't seen any recommendations for repairs yet. My wife has the pink one and hers is running fine with no issues. Makes me think this is a hardware problem. Guess we'll see if Samsung fixes this problem! Other than this it's been a really solid phone. Battery life is very good and the screen is bright and clear. Really love the 120hz refresh rate!

This is an excellent phone with real good battery life. I’m very happy & satisfied with this phone.

My Verizon Galaxy S20 FE 5G UW 128GB in Cloud Mint color is great. This cell phone does everything you want a cell to do without issue and with the latest technology since its a current Samsung model. It's battery lasts all day even under heavy use and has quick charging capability with wireless and wired. You can use it as a hotspot when needed which I like. The S20 FE's cameras are excellent and take excellent photos - much better than my prior cell. I like that the S20 FE cell is the newest technology and can use the 5 g network when it's available for faster uploads and downloads. I also like the mint color backing. Although the back it plastic, it is heavy plastic and does not look cheap. Although this phone cheapened the S20 + price by cutting out some of its specs, I don't miss the items that Samsung cut out and feel you get better value for a great phone. I actually like the S20 FE better than the S20 + because I worry that I will break the curves even though they look so nice. S20 FE has a flat screen rather than the curved edges. I find that it's larger size is mostly a plus for me (it's slightly smaller than the S20 + but larger than the S20 - mostly taller). Since this phone is about the size as the S20+ so make sure this larger size works for you. I find my cell sometimes falls out of some of my smaller pockets when I sit down so I often take out my phone when I sit. The price of the S20 FE was on sale when I purchased it at Best Buy so I am happy with the 24 month cost I pay Verizon. All in all, I'm happy with my purchase. My husband is also happy with his S20 FE. His S20 FE cell is Cloud Navy and we purchased our phones together the same day.

Now, here's a warning for you: BB gave me a separate Verizon SIM card with this phone. Like a dummy, I assumed they knew what they were doing. So I removed the pre-installed SIM card, plugged in the one they gave me, and started setting up my account. WRONG! Verizon quickly sent me a message that they'd noticed I had taken out the 5G card, and I should not do that, as I would lose 5G capability with the other SIM. By that time it was too late. The BB Verizon SIM was registered with my phone number. It took a half-hour online with Verizon's tech support guy (who was great) to cancel the BB SIM and transfer my number to the 5G SIM. Don't make that mistake. About the actual phone: it's terrific. Transferring apps and settings from my old phone was a breeze. The battery life is so much longer. Everything is much faster, the screen is crystal clear, and it's a good size. Haven't tried the camera(s) yet. They seem to have lots of capability. It would be nicer if they could be flush with the back instead of bumped out, but even iPhones are doing that these days. Don't bother with the more expensive S20 models -- get this one.

Pretty nice phone. Big screen, nice camera, and fast. It's also nice that the battery lasts me all day, even when I was stuck in the hospital and had it on all the time to get through the boredom. It's kind of a pain to shut it off/restart it because you have to hold both buttons and it keeps wanting to take a screenshot, but that's a minor issue inconvenienc.

Upgraded from Samsung s8. Battery life is awesome. Even with decent wifi usage i can get over 24 hours before needing to charge. My old phone I'd have to charge at least twice a day. Size is good. Pictures are nice. Lots of storage. Better yet it was discounted. Purchased online and picked up in store. Very efficient.

I just couldn't justify buying one of the more expensive Galaxy S20 phones, and I am glad I didn't. (Plus, how much bigger can phones get. The FE is as big a phone as I want - it goes in my pocket, not a man bag.) Also, at the cyber week promotional price, I figured I could buy a new phone in a year, if I wanted the then latest and greatest. The S20FE has been great after about 2 weeks. Photos are excellent, and I'm especially impressed by the selfie mode features and photos. The battery lasts all day, which is great, but we'll see if that hold true six months or a year from now. (I consider myself a moderate user. I'm definitely on my phone, using camera, watching videos, checking social media but not gaming or anything.) So far the 5G is meh. We don't have the ultra wideband in my area, so I'm not paying for the upgraded plan. The phone usually shows a strong 5G signal in the area, but download speed and streaming seem basically the same as when there is just a good 4G LTE signal. That doesn't have much to do with the phone, unless you're deciding whether to upgrade just for the 5G, which I wasn't. Great buy, and way more bang for the buck than the more expensive S20 phones.

I like the phone. It's fast and have a good camera. Has plenty of storage and the battery lasts a long time (over 24 hours on a single charge. I put the title like this to see if Best buy would put the review.

We're still getting to know each other, but so far I have no issues with this phone. Performance is good, battery still has lots of life at day's end. Sound and network performance is as advertised. Note that I do not have 5g access of any flavor, so can't speak to that. I have only taken casual photos so far, so can't speak to the details of the camera. I think this phone is a very good value and should be a strong contender for anyone who needs a strong phone but doesn't want to spend premium prices. Love the color options. The plastic back does not look cheap. Love my red phone.

I'm enjoying the phone, it has a great battery, and the price was right. I considered the S20, but when I looked at the cost difference I believe I am getting much more for my money. It cost less, however you really don't give up much for the normal user. The phone still shoots great photos, has a larger screen and overall continues with the strong Samsung cell phone products! If you are looking to save a few dollars the S20 FE is a great buy!

Great phone. Large screen with good resolution. Battery life is two days. Fast processor. Advanced camera. Got a great price at Best Buy.

Great phone, nice screen, excellent camera, noticeably faster than my Galaxy S9. I am a fan of the Galaxy phones, this is our third; S5, S9 prior. They last 3-4 years without needing to be upgraded, no problem. Hopefully this one is the same way. Very difficult to find a quality protective cases for it though. Could be COVID related or just not making them for some reason.

I've been using the phone for about a month now and it's great! Screen looks good, fast processing, and battery lasts a long time. Camera is pretty normal, nothing fancy there that I've noticed, even with how much room it takes up in the back. Call quality and sound are good. I'm on wifi most of the time, but data seems good when off wifi. I got a great deal on the phone as well.

Good value compared to other smartphones on the market right now. Has excellent battery life, a decent processor, ram, and screen. However, Samsung still hasn't fixed touch screen issues after several updates-- it isn't that bad, just mainly noticeable if you slowly zoom in or out. It also does not have a headphone jack.

The Samsung Galaxy S20 FE UW 128GB is everything you could want in a state-of-the-art, competitively priced Android. I like the larger screen size. The cloud navy color looks even better in person. The camera takes sharp, clear pictures. Voice quality is outstanding. This phone charges rather quickly. The battery is respectable considering the larger display.

Wow....this is an amazing phone with great features at a fraction of the price of the full Galacy S20. I "tripped" over this deal on Black Friday and was lucky to get it. The sale combined with a Verizon / Best Buy discount made my final cost 50% of retail. Fast processor, great features, amazingcamera and am long battery life make this a must buy.

Amazing amount of tech for the money. Great battery life (charge lasts a long time under heavy usage), very fast chip. Takes great pictures and video. Sound quality for both calls and music is excellent. Very satisfied and would recommend to others.

I really enjoy this phone. I used to have an iPhone XR and this is a HUGE upgrade. Easy to set up and get used to if you used to be an apple person. Would highly recommend the change. Changing to android has not changed anything drastically. The only difference between the iphone and this FE is the fact that some apps just work superior on iphone such as instagram. To continue, this phone gets better and better each day. It feels good in the hands. ITS SO FAST with the 120hz refresh rate. The quality of pictures is okay nothing really special. I'm loving the samsung FE. it is so much better than an iPhone in everyway. The battery is incredible. I have 20 percent left today and I haven't charged it since 2 days ago. Used it a lot too! Would highly recommend.

First day of having it, and a few bugs here and there. But let me tell you: You get the same display, chip, half as much RAM, a larger battery, and a proper telephoto sensor over the S20 and S20+. For 250 dollars less. Amazing device.

May be more phone than I really needed, but I wanted solid battery performance--long standby, in-use hours, and fast charging. That the screen and cameras are great is a bonus. The battery life is outstanding! Charging is very fast. Hopefully the battery capabilities don't degrade too fast (my last phone, 3 years in, only holds a charge on standby for about 4 hours, less than 1-1/2 hours if I'm actually using it.)