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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 815 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Galaxy S20 FE 5G UW 128GB's camera quality, battery life, and ease of use, frequently citing these as exceptional features. Many also appreciate the phone's screen size and value for its price. While some users miss the headphone jack, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    No-nonsense flagship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Note8 before - a loverly phone, but it had a few features that I wanted to change: 1. I wanted flat screen 2. I wanted plastic back I've got it all in S20 FE. I didn't use the pen much and didn't gain much from QHD resolution. What's better in S20 FE: 1. 120Hz screen 2. Newer processor 3. Speedier memory Regarding other features and changes: 6Gb RAM - same as Note8 and less than in the more expensive flagships, but enough - should be no issues with that microSD - present, great to have for photos and videos 3.5mm jack - gone, wireless headphones and earbuds are more convenient anyway IP68 rating - present, great I'd highly recommend this phone to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Easy to use quick great pictures. Only thing they should have left the head phone jack in the phone. Would recommend this phone to anyone. As a long time Samsung user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good value for what it has.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value compared to other smartphones on the market right now. Has excellent battery life, a decent processor, ram, and screen. However, Samsung still hasn't fixed touch screen issues after several updates-- it isn't that bad, just mainly noticeable if you slowly zoom in or out. It also does not have a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price! Coming from a Galaxy S9+ I've had to get used to the volume rocker being on the right instead of the left...no headphone jack, which is okay, bought a dongle for that...no LED notification light...in-screen fingerprint sensor instead of on the back of the phone. Poor selection of cases out right now, hopefully more will come out. Petty stuff, I know! I still recommend this phone regardless!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new phone so far. Takes great pictures. Easy to use. Only missing a place to use my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from Samsung Galaxy S8 phones, so the s20 FE feels comfortable and familiar. Some people are put off by the plastic back but my phone is always in a case, so it doesn't really bother me. So far the phone has worked flawlessly and the battery lasts all day. My only disappointment is that there is no longer a headphone jack,,,,,just means I'll have to upgrade my headphones in the near future too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from Samsung Galaxy S8 phones, so the s20 FE feels comfortable and familiar. Some people are put off by the plastic back but my phone is always in a case, so it doesn't really bother me. So far the phone has worked flawlessly and the battery lasts all day. My only disappointment is that there is no longer a headphone jack,,,,,just means I'll have to upgrade my headphones in the near future too.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Galaxy 20Fe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to get use to. It doesnt have everything some phones have but it's ok because I dont use half of the stuff that's available on phones. I upgraded from galaxy 7 edge so I really enjoy my new phone. It doesnt have headphone hole to use. It's not needed now there are wireless earbuds. Overall is a great phone finally a phone that does everything I needed. I like the color i got mint green.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love this phone. The camera upgrade from S8+ is amazing. The battery is good, but not great. No headphone jack, which is a downfall for me as I use the aux plug for music in a vehicle with no bluetooth, but bought an adapter. Not much to get used to with this upgrade, which is great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid phone for the cost. My previous phone was a Samsung Galaxt S8 so I am very pleased with the battery life. The only con I can say is there is no place for a headphone jack. Other than that, the S20 FE is a great bargain.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    D’Souza phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Galaxy phone. It has a great screen resolution. Unfortunately too much has changed from my Galaxy S7. It’s very difficult to customize and change settings. I have to google everything! And my car is a 2008, and my phone won’t recognize the car’s bluetooth so I can’t use the hands free feature while driving! Also, there isn’t a place for a headphone jack. Everything must be Bluetooth which wastes the battery! Plus, now it requires a new charging connection so I need to buy a new adapter! I have only had the phone about 3 weeks and still trying to find everything!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    S20 FE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone its self is good. Just don't like that Samsung made it a slightly different size from the other S20s making it harder to find cases that fit it. And that them and other companies stopped putting the headphone port in the phones and also changed the charging port same which means you have to get new accessories from what you old phones might have been.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new S20 FE 5G UW is fast! I’ve been a Galaxy S owner since the S3, and this model rocks. 4 cameras, terrific resolution, and crisp, clear display. The lack of a headphone jack is the ONLY drawback to this workhorse.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Really good Samsung phone for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at switching over to Samsung phones and decided to take a risk on this new release. So far I haven't had any issues with the phone and it runs all my apps perfectly. My only thing is that I do miss having a headphone jack but thankfully I own Bluetooth headphones as well.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Top tier device for mid tier price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone, with internal specs comparable to models several hundreds of dollars more expensive. The fast refresh rate makes the phone's responsiveness pop. I wish Samsung hadn't gotten rid of the 3.5mm jack though.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. One thing i overlooked is that there was no headphone jack. Only wireless is possible. My fault but it should be a basic part of any smart phone. Also only facial recognition to unlock vs fingerprint that I had on the S9+. The volume and lock controls are on the same side that also makes taking screen shots a bit clunky. It does connect easy to any Bluetooth device but when playing a music app if you use the camera the music will silence which is annoying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a great phone. The only thing I don't like is it doesn't have the headphone jack.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Kimese

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine but I don't like the fact that it didn't have an aux port or headphone port. The phone case was also difficult to find.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Some supposed upgrades are counter productive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have a ear phone jack. Not everyone likes blue tooth ear phones. I am having trouble finding an app to sync my contacts from Outlook to the phone. This was simple with my previous phone.

    No, I would not recommend this to a friend