Customer Ratings & Reviews

I finally upgraded my 8+ and am extremely happy with my purchase of s20fe. It has alot of the upgrades I needed that my s8 needed. Plus I never noticed how much faster moving a new phone could be. It is very reactive and when I touch the screen it is not on the wrong character.

Now, here's a warning for you: BB gave me a separate Verizon SIM card with this phone. Like a dummy, I assumed they knew what they were doing. So I removed the pre-installed SIM card, plugged in the one they gave me, and started setting up my account. WRONG! Verizon quickly sent me a message that they'd noticed I had taken out the 5G card, and I should not do that, as I would lose 5G capability with the other SIM. By that time it was too late. The BB Verizon SIM was registered with my phone number. It took a half-hour online with Verizon's tech support guy (who was great) to cancel the BB SIM and transfer my number to the 5G SIM. Don't make that mistake. About the actual phone: it's terrific. Transferring apps and settings from my old phone was a breeze. The battery life is so much longer. Everything is much faster, the screen is crystal clear, and it's a good size. Haven't tried the camera(s) yet. They seem to have lots of capability. It would be nicer if they could be flush with the back instead of bumped out, but even iPhones are doing that these days. Don't bother with the more expensive S20 models -- get this one.

I literally researched all the reviews and tech sites for most every phone available in 2020 and held on to my pristine condition, Samsung S7 for what seems like forever! Really didn't want to switch to an iPhone as I'm not really in that ecosystem and rarely use my iPad! Finally decided since I couldn't get an Otterbox Defender Pro case for any phone that I really wanted and have had on every phone for as long as I can remember, that I would settle for the best phone with the best deal I could find and deal with it! Well, it turns out that this thing is amazing! Many reviews mentioned glitchy screen issues and ghost touches, etc. but I have not had any problems like that or any issues at all except finding a suitable case that's protective! I admit I wanted a Note bad having had them in the past, love the things the Spen can do but I don't miss it with all the things this phone is capable of. I waited to the very last minute, finally hit the purchase button right before the Black Friday deals ended, about an hour left until it was done and back to full price and so glad I did! $349+ tax and activation fee, same data plan/no increase - it's fast and furious, the screen is beautiful, can cast it to my computer, has a storage card if I run out of room, great refresh rate, impressive cameras, and I could go on! I bought a Samsung clear case that had terrible reviews - mostly due to the clip/kickstand coming off too easy but haven't experienced that problem either. It's slick so I'm hoping I don't drop it or break it somehow before someone decides to make a rugged case for this phone. Given the back is plastic, although it certainly does not look like it, that's one less thing I have to worry about breaking. The phone I bought as a Christmas gift for my son last year (Samsung S10) had a cracked screen before he even got out of the Best Buy parking lot and that made me leery of even doing business with Best Buy since they removed the installed screen protector, little lone buying another Samsung phone! The young lady who helped me get mine activated and transferred my info was so sweet and helpful, almost made me forget about the bad experience last year! Happy with this device and not smartphone poor ;)

Pretty nice phone. Big screen, nice camera, and fast. It's also nice that the battery lasts me all day, even when I was stuck in the hospital and had it on all the time to get through the boredom. It's kind of a pain to shut it off/restart it because you have to hold both buttons and it keeps wanting to take a screenshot, but that's a minor issue inconvenienc.

I had Note8 before - a loverly phone, but it had a few features that I wanted to change: 1. I wanted flat screen 2. I wanted plastic back I've got it all in S20 FE. I didn't use the pen much and didn't gain much from QHD resolution. What's better in S20 FE: 1. 120Hz screen 2. Newer processor 3. Speedier memory Regarding other features and changes: 6Gb RAM - same as Note8 and less than in the more expensive flagships, but enough - should be no issues with that microSD - present, great to have for photos and videos 3.5mm jack - gone, wireless headphones and earbuds are more convenient anyway IP68 rating - present, great I'd highly recommend this phone to anyone

I like the phone. It's fast and have a good camera. Has plenty of storage and the battery lasts a long time (over 24 hours on a single charge. I put the title like this to see if Best buy would put the review.

Thought it would bea downgrade from my 11pro max, but this phone is incredible for the price. Gorgeous screen, high refresh rate, higher than avg ram and processing speeds, even among flagships. This a premo phone for an average price. Dont forget to change camera settings before using tho, out of the box is 30fps 1080p but goes to 60fps 4k, looks like to save storage.

Great phone. Large screen with good resolution. Battery life is two days. Fast processor. Advanced camera. Got a great price at Best Buy.

Great phone, nice screen, excellent camera, noticeably faster than my Galaxy S9. I am a fan of the Galaxy phones, this is our third; S5, S9 prior. They last 3-4 years without needing to be upgraded, no problem. Hopefully this one is the same way. Very difficult to find a quality protective cases for it though. Could be COVID related or just not making them for some reason.

I've been using the phone for about a month now and it's great! Screen looks good, fast processing, and battery lasts a long time. Camera is pretty normal, nothing fancy there that I've noticed, even with how much room it takes up in the back. Call quality and sound are good. I'm on wifi most of the time, but data seems good when off wifi. I got a great deal on the phone as well.

Good value compared to other smartphones on the market right now. Has excellent battery life, a decent processor, ram, and screen. However, Samsung still hasn't fixed touch screen issues after several updates-- it isn't that bad, just mainly noticeable if you slowly zoom in or out. It also does not have a headphone jack.

Finally moved up from Motorola Z droid...wow. what an improvement. Absolutely everything about this phone is topnotch. Great camera, super fast, and on 5G. Also didn't come with all the bloatware that the Motorola had. Came with android 10 which has taken a little while to get accustomed to. One drawback is it's so new that case selection is currently lacking.

The Galaxy 20 FE is a great phone and the price I paid at Best Buy was unelievable. The phone has amazing specs with 6 gigs of ram and a 128 gig hard drive. It also has 5G speed, unbelievable for a phone in its price range. It's the fastest, smoothist operating phone I have ever had. This phone stacks up with any flagship phone at any price range on the market.

Wow....this is an amazing phone with great features at a fraction of the price of the full Galacy S20. I "tripped" over this deal on Black Friday and was lucky to get it. The sale combined with a Verizon / Best Buy discount made my final cost 50% of retail. Fast processor, great features, amazingcamera and am long battery life make this a must buy.

The Samsung S20FE is an excellent phone. It has great sound quality, speed and graphics. The camera continues to amaze me with incredibly vivid photographs and zoom capabilities that rival my DSLR. The size of the screen allows me to see texts and photos without my glasses.

Best Buy had the best price for this particular phone. SO far I have been impressed and satisfied with this phone. I upgraded from a S8. It's about a 1/2 longer than the S8 but I'm getting use to the increased size. It's much faster than the S8 and has more storage.

Amazing amount of tech for the money. Great battery life (charge lasts a long time under heavy usage), very fast chip. Takes great pictures and video. Sound quality for both calls and music is excellent. Very satisfied and would recommend to others.

This phone is the best bang for the money. It has a great camera that takes the best pictures. Super fast processor, ultra clear screen. nice size, big but still fits in your pocket. lots of memory. It is the phone to get.

Great phone for the price! This phone has a great camera, and is very user-friendly. The phone is fast and has many features found on more pricey phones. If you are looking for a great bargain, this is your phone!

Great phone. And the price is amazing too. $350 with Verizon activation. Samsung's A series phones cost more and give you a lousy Exynos processor and low end specs. This is speedy, smooth, great screen and has a 3X optical zoom. Plus the standard and ultrawide lenses. Yields great pictures and video. Wireless charging and waterproof to boot. Who cares if the back is plastic - it's covered by a case anyways. Great buy!!