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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 815 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Galaxy S20 FE 5G UW 128GB's camera quality, battery life, and ease of use, frequently citing these as exceptional features. Many also appreciate the phone's screen size and value for its price. While some users miss the headphone jack, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 137 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone but with some issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with lots of flagship features but my particular one is experiencing intermittent problems with the touchscreen. Sometimes it will not respond to my touch all through the center of the screen. I have read issues with this in some of these and haven't seen any recommendations for repairs yet. My wife has the pink one and hers is running fine with no issues. Makes me think this is a hardware problem. Guess we'll see if Samsung fixes this problem! Other than this it's been a really solid phone. Battery life is very good and the screen is bright and clear. Really love the 120hz refresh rate!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good value for what it has.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value compared to other smartphones on the market right now. Has excellent battery life, a decent processor, ram, and screen. However, Samsung still hasn't fixed touch screen issues after several updates-- it isn't that bad, just mainly noticeable if you slowly zoom in or out. It also does not have a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great phone with all day battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this phone from LGV20. Night and day differences. Battery lasts all day without recharging. Much faster processing even in multiple applications/programs. very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good budget option.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget option if you don't need the full-fledged flagship device. Battery life is decent and seems to keep up with multitasking just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of space that the phone provides 128GB..The camera quality is excellente.. I gave it four stars, because it is extremely larger than I expected or used to....

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Good fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very satisfied with this Galaxy S20 phone. It is very fast and is a good size. Not too large or too small. I would recommend this phone to anyone. The only thing I don't like is the way messages are handled. It will take me a while to look for messages in the notification pop up space. I am so used to having a blinking light to remind me if I don't hear the sound alert. The flip up case helps with displaying a solid light when I get a message or notification, but I still miss the old blinking light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from Samsung Galaxy S8 phones, so the s20 FE feels comfortable and familiar. Some people are put off by the plastic back but my phone is always in a case, so it doesn't really bother me. So far the phone has worked flawlessly and the battery lasts all day. My only disappointment is that there is no longer a headphone jack,,,,,just means I'll have to upgrade my headphones in the near future too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from Samsung Galaxy S8 phones, so the s20 FE feels comfortable and familiar. Some people are put off by the plastic back but my phone is always in a case, so it doesn't really bother me. So far the phone has worked flawlessly and the battery lasts all day. My only disappointment is that there is no longer a headphone jack,,,,,just means I'll have to upgrade my headphones in the near future too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Rasdus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone but confusing to understand options. Its a little thin so that makes a little hard to hold on too it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. I am coming from a Pixel 2. The battery life is much better, has wireless charging capabilities and micro card capability. Seems to charge slower than the Pixel, which is disappointing. I have not tried charging it wirelessly yet. I just plugged it in to the charger, battery is at 47% and it says that it is fast charging and will take 55min. Screen seems to wonder a bit, while aiming, when playing Golf Battle. Pixel was very accurate. As for value... I received a MUCH better deal going through Best Buy on Black Friday than I could get through Verizon, who I have had service with since 1993 and have had 6 lines for much of that time. No phone is an excellent value anymore. Yes, I understand that they are mini computers that we keep with us at all times, however Verizon is going to have to start rewarding existing customers so that they don't create a culture of churn, where customers flop back and forth between companies to get the new customer deals. I came very close to going to another carrier this year, after 27 years of loyalty and probably will soon if they don't change the deals for loyal customers. But, I digress... This is a very good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the flat screen instead of the curved glass since I always broke the curved glass screens. Knocked it down a star because the user experience is kind of buggy. I have to restart my phone a lot of times to fix it. Sometimes when I open the camera the screen is black and the only way to fix it is to restart. The battery is pretty good but doesn't seem as good as my old s8+. Otherwise I love the phone overall.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Awesome Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a S8 for over 3 years. Got an amazing $349 black Friday deal! The phone is smooth and fast with its 120HZ. Barely experience any lag so far. Glad this phone still has the SD Card storage The only issue I have is the touch screen, sometimes its unresponsive and it has random ghost touches. But overall I'm enjoying this phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Thanks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed upgrade. Screen is bigger and much more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Very good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone. Really nice screen, smooth and fast. No issues with anything. This is my first Samsung Galaxy phone after years of using Google Pixel phones. I miss Android 11 and the quick softwear updates. Fair amount of bloatwear but easy to remove or disable. Overall, I think this is a better phone than the Pixel, but with a slightly more frustrating software experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - Galaxy S20 FE 5G UW 128GB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy S20 FE 5G UW 128GB s the best one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Samsung galaxy S20 Fe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone because it's a decent size. Not to big or too small. The camera is easy to use and has very good quality pictures. This phone has alot of features that I'm still learning and still trying to figure out how to use some of the features. It's a very nice looking phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the phone looks great and works great. I'll say that there is NOT however a really good selection of cases - and the phone itself is pretty slippery. Great compromise from the standard S20, larger screen, same processor, but scale down the gorilla glass protection = I'll take it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid Galaxy phone. I got it on sale during black Friday, so it was a very good value for the money. I had the Galaxy s8 prior, so it was a good improvement (speed, power and battery life). But, functionality was very similar, so it was easy to get accustomed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much bigger than my old S8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do phones keep getting bigger?? I really loved my Galaxy S8, but it was too old to receive Android security updates, and the Black Friday price was hard to ignore, so I upgraded. Women's clothing doesn't typically have pockets large enough to accommodate this thing. That said, I really do like the phone. Smart Switch did a great job of transferring everything between phones, so I didn't have to spend three days installing apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Yeah....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE the s20FE 5g on Verizon now for two weeks. First thing I noticed was the call quality is amazing. It sounds as if everyone is talking in HD. Sounds great. I'm coming off an s5 which was good to me but this thing is a whole other animal. Camera takes amazing pics, Phone is easy to understand and I just don't have a bad word to say. Although a smaller version for next year would be welcome. It's pretty big compared my s5...but I'll live. Took off one star cause I would have preferred it be a little smaller. Price point is excellent though for what you get.

    I would recommend this to a friend