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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-504 of 504 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    this is an awsome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has a lot of speed and features that i like i am giving this product a 10 star rating i would recommend this product to a friend i would purchase this product again keep up the excellent work Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is nice fast good video quality, The internet is fast and great quality I use it more than my computer. Great phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying design flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many questionable design flaws it is crazy. We already have the pre-existing rounded side edges and glass on the back to contend with that certainly improve durability (sarcasm). Now there is more stupidity to deal with: 1) No dedicated finger print scanner. The front screen scanner is not nearly as reliable and good luck using a screen protector. 2) No headphone jack. We made fun of Apple when they removed it. Now we have to suffer without it. 3) Volume keys on the wrong side. Sure, let's place all the keys on one side. Makes sense (not). Half the time I turn the volume down when I want to turn the screen off. Also makes screenshots awkward. 4) Major camera focus issues on close subjects. Like not useable to photograph any small object close up. Overall, this phone feels like a downgrade from my Note 9.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Promotions are a scam! You'll likely never get the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone as an upgrade. The phone wasn't worth the money. On top of it Samsung scans you on the promotions. Should have bought the Google phone

    No, I would not recommend this to a friend