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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 504 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed it so far! If you are upgrading and bought online, I recommend you call your wireless provider. It was really the only way I could active it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way phone looks, it's fast. I love the camera the format design is nice But, not slot of cool color choices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone but the camera is overhyped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was a big attraction for me. It is an improvement over the S9+, but it still isn't perfect. The phone worked great and the battery life is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Much nicer upgrade from the Note 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, I am pleased with the Galaxy S20 Ultra. The camera is fabulous (watching movies is dynamic!); I like the 128GB's of storage and I also bought an SD card. I'm still learning some of the features but this is a much better phone than the Note 8. The only things I don't like thus far are the phone tries to force me to use Bixby (because of the Buds+) and Google Assistant which I don't want to use either. Would also have been good to have more color choices. The only color available to me as a Verizon customer was cosmic black. However this is a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Galaxy S20 Ultra 5G

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S20 Ultra is a really nice phone takes great pictures has a really long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size and resolution and lightning fast speeds paired with the Verizon network have made this phone awesome to have in all conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast smooth phone does everything I need in a cell phone,great Battery with super fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has the best picture. Imagine when u went from a 1080p to a 4k tv thats what this phone feels like. The battery last me all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone!! I have had Samsung Notes in the past, loved having the stylus, but chose this one over the note because of the camera. The cameras in the Notes have been amazing lately but this one takes the cake. I did a side by side comparison in the store of the newest note on pre-order and this phone with the camera, and this one was so much better I chose it. The facial recognition on this one is much better too. It wouldn't work for me on previous devises (I wear glasses) but this one works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    EXCELLENT PHONE !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. The camera is incredible. The battery life is great. It has so many features that the competition does not offer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    This phone is fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing to say bad about this phone, it takes great pictures, performs great, keeps a long battery life and is a sleek phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old phone that was losing battery power. This phone has great battery power and charges quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear pictures big screen but so many different settings to r e member. Overall its a good phone but the price is a little steep for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is faster, holds battery charge longer and charges back up quite rapidly. I love the size and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone, charging is really fast and I really love the upgraded speakers, they sound great and loud. Battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off until my note 5 was all but dead. This phone is fast! Great camera! No issues whatsoever. Best Buy was best deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is pretty nice with the big touch screen and the excellent battery life that lasts at least 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S20 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREATEST Phone ever. Camera is great. Takes beautiful pictures. 8k videos 120 refresh rate. By far the the best phone out right now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Familiar look with upgraded feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staying with Samsung phones has kept the overall use familiar and the updated specs make it fast reliable and the camera is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    familiar look with new feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeping with Samsung phones has kept the operation familiar but the updated specs make it faster reliable and the camera is Awesome

    I would recommend this to a friend
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