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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 Ultra 5G's camera, praising its quality and performance. They also appreciate its long battery life and user-friendly interface. However, some users find the phone to be quite expensive and a bit too large for their liking. Additionally, the lack of eSIM support is seen as a drawback compared to other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 449 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. I have enjoying it for two years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I liked it a lot, I would buy it again and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, though thick, with a branded leather case fits well in the hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20 ULTRA

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY ONLY PROBLEM WITH THIS PHONE IS THE CAMERA.THE PICTURES ARE ALSO BLURRY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in love of my baby I'm Samsung customer for a long time always love his products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, had a lot of features that worked well for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good, just dont like the upgrades but the phone works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great phone. Though available in lower models

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size isn’t a problem. If your used to that. Camera is on par with its s20 siblings. 100x is nothing but an unhumble and nearly useless brag. Love the screen protector they include. Love that they’ve engineered a way to make accidental touching minimized but why does is scratch so easily. Apple sets themselves apart with support. Not just sheer better design.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Btj33. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Galaxy s20 ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever bought, does alot of things I never knew a phone could do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase I have been using the phone for days and can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a note 9 and it was worth it build quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've had it for a year and still amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, wears well - have had for over a year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and great features. I do miss the heart rate monitor though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter loves her headphones. She is only 6 and feels like a " big girl"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast but 5g is not as fast as on other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    I like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect phone, i love samsung camera. But i love apple more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone amazing camera.. Everything about this device is on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me Encanta

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Equipo Lo Mejor Que Pude Obtener El Funcionamiento Es De 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, steep price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Smooth operation. Dont see much difference from Samsung 100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone samsung camera top notch Just sad i couldnt get 512 gb one next time

    I would recommend this to a friend